Nathan Greetham

As a fitness attendant at the University Rec Center, I take on the vital role of maintaining the pristine condition of the gym's floors, equipment, and free weights. Additionally, I am readily available to offer assistance to patrons during their workouts whenever required. Furthermore, I play a key part in managing group fitness classes, ensuring smooth check-ins for sessions held in the studio rooms.

Over the past summer of 2023, from June to July, I established a business called Binny Bros. specializing in pressure washing recycle and garbage bins in my city's neighborhoods. I meticulously planned to target at least three neighborhoods each week by researching their garbage collection schedules. Cleaning the bins when they were empty of garbage proved to be more effective. I set up a Microsoft Word document to track our working hours, the number of bins cleaned, and our cost of goods sold (COGS). Additionally, I was responsible for compensating my friends at the end of each week. I led my team by preparing in advance to ensure we were never caught unprepared. I ensured they stayed on task and helped us meet our daily quotas. Finally, I handled the marketing efforts by utilizing platforms such as Facebook and Instagram to reach audiences within our community, expanding our clientele and increasing brand awareness.

• Greeted guests upon arrival and provided them with menus.
• Answered customer inquiries regarding the menu, restaurant services, and special promotions.
• Took reservations over phone and in person.
• Provided customers with accurate wait times and monitored waiting list.
• Assisted servers in seating guests by escorting them to their tables.
• Maintained cleanliness of lobby area, including wiping down tables and chairs.
• Processed payments from customers using a POS system.
• Managed incoming calls during busy shifts.
• Provided excellent customer service by anticipating customer needs.
• Assisted other departments when needed such as bussing tables or delivering food orders.
• Contributed to team efforts by accomplishing related tasks as needed.
• Greeted guests and gathered information to seat groups or place on waitlist.
• Answered telephone to provide dining information and take reservations.
• Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
• Collaborated with front of house staff to move tables and adjust seating to accommodate customers.
• Accommodated guests with children and special needs to promote comfortable dining experience.