NATHAN GROBELNY
Toronto,OH
Summary
Initiative-taking employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional people skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of post-secondary education
9
9
years of professional experience
Work History
Customs Brokerage Agent
Expeditors
Coraopolis, Pennsylvania
11.2025 - Current
- Documentation & Entry Preparation:Prepare and submit import/export shipping declarations, commercial invoices, and entry summaries to agencies like CBP.
- Product Classification & Valuation:Determine proper Harmonized Tariff Schedule (HTS) codes and calculate applicable duties, taxes, and fees.
- Compliance & Problem Resolution: Manage customs exam holds, respond to regulatory audits, and handle partner government agency (PGA) requirements (such as the FDA or USDA).
- Duty and Tax Processing:Calculate, track, and remit payments for tariffs, security filings (like Importer Security Filings / ISF), and process duty drawbacks or refunds.
Operations Admin II
Fed Ex Ground
Bowling Green, OH
05.2023 - 06.2024
- Identified potential risks in daily operations and developed mitigation strategies to enhance operational safety.
- Identified and organized hazardous materials for proper shipping and storage according to safety regulations.
- Organized and filed international invoices to streamline processing and improve record-keeping accuracy.
- Managed organization and distribution of line haul logistics to ensure timely deliveries.
- Resolved customer complaints by mediating between customers and internal teams, ensuring timely and effective resolution.
Package Handler/Operations Manager
United Parcel Service, UPS
Maumee, OH
05.2022 - 08.2022
- Prepared pallets of boxes to facilitate efficient transportation between customer and storage locations.
- Managed loading of package containers onto forklifts and transported them to packaging areas for streamlined operations.
- Removed debris and hazardous materials from packaging area to maintain safety and prevent contamination.
- Removed debris and hazardous materials from packaging area to avoid contamination.
Cashier/Self-Checkout Host
Giant Eagle
Hilliard, OH
11.2017 - 01.2021
- Delivered outstanding customer service, promoting loyalty programs that contributed to increased sales.
- Greeted customers warmly upon entry to create a welcoming atmosphere. and answered any questions they had about the store's products and services.
- Balanced daily transactions using a computerized point-of-sale system for accuracy. on a computerized point-of-sale system.
- Balanced daily transactions on a computerized point-of-sale system.
- Learned roles of other departments to ensure smooth store operations during staff shortages. of other departments to provide coverage and keep store operational.
Education
Associate of Applied Science - Communications
Bowling Green State University
Bowling Green, OH 08.2021 - 04.2024
Skills
- Import Documentation
- Customs Compliance
- Tariff Classification
- Logistics Management
- Operational Efficiency
- Process Improvements
- Warehouse Management
- Work Order Management
- Proficient in Microsoft Software
- Team Leadership
- Tariff Classification
Accomplishments
- FEDEX (Peak All-Star) x2
- Received recognition for increasing IDP "International Document Processing" by over 15%.
- Received recognition for quality customer service during peak season.
Timeline
Customs Brokerage Agent
Expeditors
11.2025 - Current
Operations Admin II
Fed Ex Ground
05.2023 - 06.2024
Package Handler/Operations Manager
United Parcel Service, UPS
05.2022 - 08.2022
Associate of Applied Science - Communications
Bowling Green State University
08.2021 - 04.2024
Cashier/Self-Checkout Host
Giant Eagle
11.2017 - 01.2021