Diverse work background from manual labor to customer service. Able to work efficiently in team-based settings, as well as individually. Experience in working within the team and managing the team.
Overview
8
8
years of professional experience
Work History
Patient Administration Sergeant
US Army Reserve
09.2017 - Current
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Strengthened communication skills through regular interactions with others.
Excellent communication skills, both verbal and written.
Organized and detail-oriented with a strong work ethic.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Lumber Sales Associate
Lowes Home Improvment
10.2022 - 04.2023
Increased lumber sales by providing excellent customer service and in-depth product knowledge.
Assisted customers with selecting the appropriate lumber for their projects, resulting in increased satisfaction and repeat business.
Collaborated with team members to maintain a clean and organized sales floor, enhancing the overall shopping experience for customers.
Conducted regular competitor analysis to identify opportunities for market differentiation and growth.
Conducted regular inventory checks, ensuring accurate stock levels and timely reordering of products.
Utilized strong communication skills to effectively explain complex product specifications to both novice and experienced customers.
Moved bulk customer orders with safe operation of forklifts.
Collaborated with team members to achieve monthly sales targets.
Participated in ongoing safety training initiatives, ensuring adherence to workplace safety protocols while handling heavy materials or machinery.
Engaged in friendly conversation with customer to better uncover individual needs.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Delivery Driver
JPB Logistics
05.2022 - 10.2022
Delivered packages to customer doorsteps and business offices.
Completed on-time deliveries by choosing best and most efficient routes.
Improved customer satisfaction by ensuring timely and accurate deliveries of products.
Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Operated vehicle safely in highly congested areas with no traffic violations.
Loaded truck and properly secured items to prevent damage for deliveries.
Sales Coach
GNC
07.2021 - 04.2022
Increased sales performance by implementing tailored coaching strategies for individual team members.
Built relationships with customers to encourage repeat business.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Offered practical advice on the use of supplementation and exercise routines.
Freight Handler
Walmart Distribution Center
05.2017 - 05.2021
Loaded and unloaded trucks.
Inspected freight for any damage or faults prior to loading.
Operated pallet jacks and forklifts to unload freight containers of varying weight and size.
Collaborated closely with team members to complete tasks quickly and efficiently, boosting overall productivity.
Education
Bachelor of Arts - Criminal Justice
The University of West Florida
Pensacola, FL
12-2023
Associate of Arts - Criminal Justice
Southeastern Community College
Keokuk, IA
05-2021
High School Diploma -
Hamilton High School
Hamilton, IL
05-2017
Skills
Friendly, positive attitude
Teamwork and collaboration
Customer service
Problem-solving
Attention to detail
Flexible and adaptable
Dependable and responsible
Computer skills
Calm under pressure
Decision-making
Verbal communication
Multitasking
Languages
Spanish
Elementary
Timeline
Lumber Sales Associate
Lowes Home Improvment
10.2022 - 04.2023
Delivery Driver
JPB Logistics
05.2022 - 10.2022
Sales Coach
GNC
07.2021 - 04.2022
Patient Administration Sergeant
US Army Reserve
09.2017 - Current
Freight Handler
Walmart Distribution Center
05.2017 - 05.2021
Bachelor of Arts - Criminal Justice
The University of West Florida
Associate of Arts - Criminal Justice
Southeastern Community College
High School Diploma -
Hamilton High School
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