William Fine
Lacey,United States
Summary
A seasoned professional with nine years of experience in the US Army. Throughout my military career, I have honed my communication, leadership, and adaptability skills in diverse environments. I have successfully instructed numerous classes, provided counseling, and delivered comprehensive training to fellow soldiers. My dedication and expertise make me a valuable asset to any organization seeking a highly skilled individual with a proven track record of success in the military.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Supervisor- Sergeant
ARMY
Fort Lewis, WA
01.2016 - Current
- Worked 70-90 hours a week.
- Supervised a team of 10 coworker’s
- Was In charge of the service team, which required quick decision-making, adaptability, oral communication, and teamwork
- Every Thursday, I conducted a classroom instruction to ensure mission readiness
- Physical skills included maintaining wheeled vehicles, trailers, and MHE systems, including inspection, servicing, maintenance, repair, replacement, adjustment, and testing.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked well in a team setting, providing support and guidance.
- Worked flexible hours across night, weekend, and holiday shifts.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Improved overall unit efficiency by streamlining processes and procedures for daily tasks and operations.
- Developed comprehensive training programs for subordinates, resulting in improved skill sets and job performance.
- Implemented measures to maintain high morale among troops, boosting retention rates within the unit.
- Inspected and tested equipment to locate worn and damaged parts.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Maintained a safe working environment at all times by adhering to company guidelines and OSHA regulations, reducing workplace accidents.
- Maintained accurate records of completed work orders, ensuring transparency for customers and management alike.
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Maintained a safe learning environment by enforcing strict range safety protocols during all training sessions.
- Contributed to a positive learning atmosphere by fostering open communication between instructors and trainees regarding expectations, goals, and performance outcomes.
- Improved company''s compliance with environmental regulations through regular monitoring and reporting activities.
- Reduced environmental risks by conducting thorough site assessments and implementing corrective actions.
- Supported regulatory compliance efforts, leading to reduced risk of fines and penalties.
- Developed targeted training programs to improve staff knowledge and competence in handling hazardous materials safely.
- Served as an expert resource on hazmat regulations, providing guidance to colleagues and clients as needed.
- Managed inventory control, ensuring accurate tracking and reporting of hazardous substances on site.
- Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
- Managed benefits administration for company-wide staff, ensuring timely processing and accurate recordkeeping.
- Collaborated with department managers to identify staffing needs and create strategic recruiting plans.
- Collaborated with fellow drivers to create convoy plans that optimized route efficiency and ensured on-time delivery of critical cargo.
- Guided junior team members through mentorship and hands-on demonstrations of proper vehicle handling techniques.
- Performed emergency vehicle extractions under hostile conditions, enabling rapid evacuation of injured personnel.
- Provided vital support during field training exercises, delivering essential supplies to troops in remote locations.
- Enhanced operational efficiency by consistently maintaining an organized workspace, minimizing delays due to misplaced tools or resources.
- Facilitated cross-training among team members, sharing expertise on specific weapons systems to improve overall team competency.
- Maintained compliance with regulations governing the proper storage, handling, transportation, disposal of hazardous materials associated with weapons maintenance activities.
Coach
GNC
Fort Lewis, WA
10.2023 - Current
- Worked 25-30 hours a week
- Facilitated informative workshops on topics such as nutrition, injury prevention, and stress management for overall wellness enhancement.
- Improved workout efficiency by developing tailored fitness plans for individual clients.
- Developed specialized training programs for clients recovering from injuries or medical conditions, facilitating a safe return to exercise.
- Increased client satisfaction through consistent communication and progress tracking.
- Motivated clients to stay on track with fitness goals with positive and friendly approach.
- Assisted clients with personal fitness goals through realistic objectives.
- Developed relationships with clients for increased loyalty and repeat business.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
Front Desk Representative
Best Western Hotel ( TEMP)
Lakewood, WA
08.2024 - 09.2024
- Worked 16 hours a week.
- Checked in 70 guest in one shift .
- Answered over 30 phone calls.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Collected room deposits, fees, and payments.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
- Developed strong working relationships with team members, fostering a positive work environment.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Completed all tasks in compliance with company policies and procedures.
- Maintained confidentiality of sensitive data to protect customer and business information.
Delivery Driver
Dominos
Fort Lewis, WA
12.2022 - 06.2023
- Worked 25 hours a week
- Improved customer satisfaction by consistently delivering 50 orders on time and with accuracy.
- Verified orders prior to completing deliveries to avoid customer complaints.
- Maintained a clean driving record, ensuring safe and responsible transportation of food items.
- Managed cash and credit card transactions accurately, minimizing discrepancies in daily sales reports.
- Interacted professionally with customers in person or by phone and acted with sense of urgency to drive positive customer experience.
- Collaborated with team members and contributed to team efforts by supporting other workstations during shift.
- Utilized strong organizational skills to efficiently manage multiple deliveries per shift without compromising quality or timeliness of service.
- Kept delivery vehicle clean and neat to maintain company's professional reputation.
- Maintained a professional appearance, ensuring that personal grooming and uniform standards were in compliance with company policies.
- Followed delivery procedures such as remaining alert and aware of surroundings, learning delivery area and checking orders for quality and accuracy to promote food and service quality.
Server
MWR NAVY
Bremerton, WA
01.2014 - 12.2015
- Worked 40 hours a week.
- Responsible for setting up parties and banquets for the Navy
- This experience exposed me to a wide range of people and situations, and was very rewarding.
- Demonstrated strong multitasking skills by managing 15 tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Demonstrated flexibility in adapting to last-minute changes in menu items, guest count, or event timeline to maintain a high level of service quality.
- Loaded and unloaded tableware, catering supplies and meals to and from catering vehicles to comply with catering logistics.
- Received positive feedback from clients regarding attention to detail, promptness, and overall professionalism during catered events.
- Loaded and unloaded delivery van carefully to maximize efficiency.
- Contributed to team success by cross-training in various roles such as bartender, server assistant, or line cook when necessary.
- Utilized proper food handling techniques to establish safety and quality of food served.
Education
High school diploma or equivalent -
Renaissance High School
Bremerton, Washington01.2014
Skills
- Effective Communication
- Group leadership
- Personable and friendly
- Building Relationships
- Motivational Abilities
- Team work
- Oral communication
- Self Control
- Time management
- Multi tasking
- Quick decision making
- De-Escalation Techniques
- Emergency Response
- Conflict resolution skills
- Safety and security enforcement
- Security Procedures
- Stress Tolerance
- Weapons training
- Suicide Prevention
- Mentorship
- Integrity and Honesty
- Patience and Empathy
- Relationship building and management
- Staff Management
- Attention to Detail
- Problem-solving abilities
- Reliability
- Active Listening
- Documentation skills
- Team Coordination
- Risk Assessment
- Professionalism
- Customer Service
- Friendly, Positive Attitude
- Physical Fitness
- Valid Driver's License
Accomplishments
I Have achieved four army achievement medals , two good conduct medals , a global war on terrorism , basic leadership badge, drivers badge mechanics badge , physical fitness badge, overseas ribbon , army service ribbon, expert marksman ship badge . Certificate of achievements.
Additional Information
I have a strong work ethic and am dedicated to my work. I am adaptable in the face of adversity, flexible, and a good problem solver. I have strong technical skills and am an excellent communicator. I am a good team player and have strong leadership skills. I am highly organized and a stickler for compliance. I have strong strategic planning skills. In addition, I am able to meet and deal with people of differing backgrounds and behavioral patterns, and I am persuasive in selling and influencing ideas. I am able to lead, supervise, and instruct others, and I have a sympathetic attitude towards the welfare of others. I am able to reason soundly and think out practical solutions to problems, and I am able to make decisions and act quickly, particularly under stress. I have poise and self-confidence, and the ability to remain calm during emergency situations.
Affiliations
- U.S ARMY, Supervisor
- Free Mason, Help with charity
Desiredlocations
Olympia, Washington, United States
Willing to relocate
Jobrelatedtraining
- First Aid
- Firearm Range and Training Tactics
- Public Speaking
- Leadership Schools
- Sexual Harassment and Assault Class
- Equal Opportunity Training
- Combatives Instructor (Self Defense)
- Cyber Awareness
- Time Management
References
- Christina Le, Army, Supervisor, 714-655-2757, christinaxchai@gmail.com
- Nick Bailey, Free Mason, 512-789-8928, nbailey11987@gmail.com
- Benjamin Bruning, Army, Supervisor, 810-990-9728, benbruning3@gmail.com
- Timothy Runyon, Army, Soldier/Co-worker, 803-361-2336, runyontim@icloud.com
- Ramon Balesteros, Free Mason, 253-778-5252, r.ballesteros@gmail.com
- Delfino Ballesteros, Free Mason, 808-743-6041, delfino.ballesteros2727@gmail.com
Availability
Permanent, Internships, Full-time
Certification
- Combative's instructor,
- Combat life savor ( First Aid )
- Environmental Officer
- Sharp
- Equal Opportunity
- Ammo handler
- Cyber Awareness
- Cyber Security
Timeline
Front Desk Representative
Best Western Hotel ( TEMP)
08.2024 - 09.2024
Coach
GNC
10.2023 - Current
Delivery Driver
Dominos
12.2022 - 06.2023
Supervisor- Sergeant
ARMY
01.2016 - Current
Server
MWR NAVY
01.2014 - 12.2015
High school diploma or equivalent -
Renaissance High School