Nathan Hamilton
El Cajon
Summary
Dynamic and dedicated professional with over five years of experience in the restaurant industry, demonstrating a strong commitment to exceptional customer service and effective teamwork. Proven ability to thrive in fast-paced environments while ensuring guest satisfaction and operational efficiency. Eager to contribute skills and grow within a collaborative team that values flexibility and mutual support. Authorized to work in the U.S. for any employer and I'm ready to bring enthusiasm and expertise to a new opportunity.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Substitute Teacher
The Institute for Effective Education
San Diego, CA
02.2022 - Current
- Delivered engaging lessons and facilitated class discussions to ensure student comprehension of subject matter.
- Managed classroom environments to promote positive student behavior and learning outcomes.
- Adapted teaching methods and materials to accommodate diverse learning styles and abilities.
- Implemented lesson plans provided by the absent teacher, ensuring continuity in curriculum delivery.
- Maintained accurate records of student attendance, grades, and progress for reporting purposes.
- Cultivated strong relationships with students built on trust, empathy, and mutual respect.
- Fostered a supportive atmosphere that encouraged respect for diversity among students from various backgrounds.
Restaurant Team Member
The Trails Eatery
San Diego, CA
12.2023 - 05.2026
- I worked as an order taker, runner, busser, and a barista.
- As a front of house employee, I interacted with guests on a daily basis, doing anything to try and meet their needs.
- Provided excellent customer service by promptly greeting and seating guests, taking accurate orders, and ensuring a positive dining experience throughout.
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Delivered exceptional customer service in fast-paced dining environment.
- Handled cash transactions accurately and efficiently, balancing cash drawer at the end of each shift.
- Suggested menu items based on guest preferences and dietary restrictions to enhance their dining experience.
- Collaborated with colleagues to ensure smooth communication between front-of-house staff (servers) and back-of-house staff (kitchen).
Legal Records Clerk
Canon Business Process Services, Inc.
San Diego, CA
08.2023 - 12.2024
- Legal records technician, operated the filing and management of the legal records department for a large law firm. Also assisted with clerical/support duties.
- Managed legal document organization and retrieval to support case preparation and compliance.
- Implemented efficient filing systems that improved access to records and reduced search times.
- Managed digital archiving system to ensure secure storage and easy retrieval of electronic files when needed.
Server/Waiter/Busser
Patty's Café
San Diego, CA
01.2015 - 03.2022
- Assisted in various roles over six years, including serving, bussing, dishwashing, hosting, and food running. Supported daily operations by effectively performing multiple tasks in a fast-paced environment. Contributed to team success by maintaining high standards of service in diverse positions.
- Conducted regular inspections of dining area to guarantee cleanliness and adherence to health standards.
- Coordinated service for multiple tables, prioritizing guest needs while fostering a positive and engaging dining setting.
- Facilitated customer greetings to ensure a welcoming and accommodating atmosphere.
- Facilitated communication between customers, serving staff, and kitchen staff to enhance service delivery.
Bartender/Server
Red Lobster
San Diego, CA
01.2020 - 04.2020
- Cultivated bartending skills while utilizing diverse experience in service capacities, including hosting and bussing. Improved client interactions through effective communication and service delivery. Responded to the operational shutdown due to COVID-19, showcasing adaptability and commitment to the industry.
- Prepared and presented diverse beverage options, focusing on quality and customer preferences.
- Ensured cleanliness and organization of bar area to uphold health standards.
- Streamlined communication with kitchen team to enhance timing and efficiency of food and drink service.
Guest Service Representative
Oxford Suites
Pismo Beach, CA
06.2019 - 07.2019
- Facilitated guest interactions and provided comprehensive assistance throughout all stages of their hotel stay.
- Resolved customer-related issues through effective communication and collaboration with co-workers and management.
- Managed amenities delivery and coordinated operational processes to maintain high service standards throughout the hotel.
- Assisted with various tasks during a 400-hour internship as a manager in training. Gained experience in multiple hotel departments, including kitchen, bar, housekeeping, and maintenance.
Youth Services Worker
City of San Luis Obispo
San Luis Obispo, CA
06.2017 - 06.2018
- Developed and implemented youth engagement programs to promote positive social interactions.
- Facilitated group activities focused on life skills, leadership, and personal development.
- Served as a positive role model for youths in our care, demonstrating empathy, respect, and understanding through every interaction.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Enhanced school safety by diligently monitoring hallways and common areas.
Event assistant
Pow Wow Events
Los Angeles, CA
06.2012 - 06.2015
- Coordinated logistics for object transport and ensured efficient setup at events.
- Ensured efficient inventory control and maintained systematic warehouse organization to support operational efficiency.
- Fostered teamwork among staff and venue personnel to enhance event delivery and operational efficiency.
Education
Bachelor's degree - Experience Industry Management
California Polytechnic University
San Luis Obispo, CA06-2019
Paralegal - Paralegal Studies
University of California, Irvine
Irvine, CA12-2022
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Hospitality service expertise
- Memory retention
- Safe food handling
- High volume dining
- Guest relations management
- Multitasking and organization
- Team member support
- Point of sale (POS) system operations
- Relationship building
- Critical thinking
- Growth mindset
Certification
- Paralegal Certificate December 2022 to Present I am a certified paralegal in the state of California.
- Driver's License
Timeline
Restaurant Team Member
The Trails Eatery
12.2023 - 05.2026
Legal Records Clerk
Canon Business Process Services, Inc.
08.2023 - 12.2024
Substitute Teacher
The Institute for Effective Education
02.2022 - Current
Bartender/Server
Red Lobster
01.2020 - 04.2020
Guest Service Representative
Oxford Suites
06.2019 - 07.2019
Youth Services Worker
City of San Luis Obispo
06.2017 - 06.2018
Server/Waiter/Busser
Patty's Café
01.2015 - 03.2022
Event assistant
Pow Wow Events
06.2012 - 06.2015
Bachelor's degree - Experience Industry Management
California Polytechnic University
Paralegal - Paralegal Studies
University of California, Irvine