Samantha Murphy
Concord,NC
Summary
Experienced Server offering solid history of accurate order taking, efficient supply restocking and diligent table management. Effective at promoting team success by independently handling side work and cleaning up spills. Extensive knowledge and superior work ethic.
Overview
7
7
years of professional experience
Work History
Substitute Teacher
CMS
09.2023 - Current
- Manage class and classroom
- Ability to manage student behavior
- Maintain a positive learning environment
- Report good and bad behavior to teacher and/or office.
Child and Animal Caregiver
10.2021 - Current
- Apply critical thinking skills in situations where it is needed
- Maintained an all-time great client satisfaction through significant communication
- Ensure the safety of the children, pets, and anyone in the vicinity
- Ensured trust with client to maintain access into their home
- Maintained an organized daily schedule through the use of time management
- Administer medicine, food, exercise and water as needed
- Used interpersonal skills to connect with people of all walks of life to make them more comfortable with a stranger caring for their animal/child.
Bottle Server
The Pool After Dark
05.2022 - 08.2023
- Increased overall sales by upselling premium bottles, mixers, and additional services.
- Built strong relationships with returning clientele, fostering loyalty and positive word-of-mouth referrals.
- Exhibited exceptional multitasking abilities while managing multiple tables simultaneously without sacrificing quality of service.
- Enhanced customer experience by providing exceptional bottle service and attending to their needs promptly.
Server
Pastry Pantry Bakery
01.2017 - 01.2021
- Addressing and solving problems with orders, product, and customers
- Greeted and interacted with all guests upon arrival using interpersonal skills
- Correctly calculated charges, issues bills, and collected payments
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
Education
Bachelor of Arts - Criminal Justice
Rutgers University New Brunswick
05.2023
Mainland Regional High School
Linwood, NJ06.2019
Skills
- Adaptable
- Menu Memorization
- Stress Management
- Strong Work Ethic
- Relationship building and management
- Cleanliness standards
- Strong Communication Skills
- Exceptional customer service
- Cash Handling
- Visual Presentation
- Upselling Techniques
- Promotional Skills
Timeline
Substitute Teacher
CMS
09.2023 - Current
Bottle Server
The Pool After Dark
05.2022 - 08.2023
Child and Animal Caregiver
10.2021 - Current
Server
Pastry Pantry Bakery
01.2017 - 01.2021
Bachelor of Arts - Criminal Justice
Rutgers University New Brunswick
Mainland Regional High School
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