Nathan Herrera
Alsip,IL
Summary
Dynamic and dedicated professional with a strong work ethic and exceptional customer service skills, honed at Lou Malnati's. Proven ability to enhance safety and confidence as a Swim Instructor, utilizing patience and empathy to develop the essential life skills kids need.
Knowing intermediate level in Spanish and proficient in American Sign Language, allowing for multi cultural communication.
Overview
2
2
years of professional experience
Work History
Phone/Cashier
Lou Malnati's
Palos Heights, IL
10.2025 - Current
- Provided exceptional customer service, addressing questions and fulfilling orders.
- Maintained accurate cash drawer balances through daily draw countings.
- Helped with prepping dressings and other foods for the later shift.
- Worked collaboratively as a team to make sure the day runs smoothly.
Swim Instructor
Crestwood Recreation Center
Crestwood, IL
02.2025 - Current
- Instructed students in swimming techniques to enhance water safety and confidence.
- Developed individualized lesson plans tailored to varying skill levels of participants.
- Monitored student progress, offering constructive feedback for improvement.
- Ensured compliance with safety protocols and maintained a secure learning environment.
Lifeguard
Apollo Recreation Center
Alsip, IL
05.2024 - 09.2025
- Monitored pool area for safety, ensuring adherence to all regulations and policies.
- Responded promptly to emergencies, administering first aid and CPR as needed.
- Conducted routine equipment checks to maintain operational readiness and compliance.
- Educated patrons on pool rules, enhancing overall visitor safety and experience.
Education
High School Diploma -
Alan B Shepard
Palos Heights, IL05.2026
Skills
- Customer service
- Work ethic
- Patience and empathy
- Cash handling
- Time management skills
- Team collaboration
- Cleaning and sanitizing
- Cash register operation
- Order taking
- Written and verbal communication
- American Sign Language (Intermediate/Advanced)
- Spanish (Intermediate)
Timeline
Phone/Cashier
Lou Malnati's
10.2025 - Current
Swim Instructor
Crestwood Recreation Center
02.2025 - Current
Lifeguard
Apollo Recreation Center
05.2024 - 09.2025
High School Diploma -
Alan B Shepard