Oversees warehouse operations to meet continuous internal and customer needs. Well-coordinated and decisive leader with expertise in program management, team building and performance optimization. Solid history of success in developing and maintaining best practices for successful high-volume fulfillment and supply chain management.
Overview
13
13
years of professional experience
Work History
1st Shift Order Fulfillment Supervisor
JCPenney
12.2022 - Current
Supports and assists the Operations Manager with day-to-day activities in their assigned functional area, Responsible for productivity, accuracy, and overall performance of team members while being consistent with business and customer service objectives, Performs related duties or as required, Provides hands on leadership, directing and leading team members to achieve customer service and department objectives, Coaches 30 to 40 team members in an assigned functional area in accordance with established procedures and schedules, Resolves problems and opportunities in the assigned function, Keep activities on track; escalates any out-of-scope problems to the next level or the most appropriate Team member for the situation, Analyzes operational procedures, processes, and activities to suggest improvements in assigned area, Assures safety and maintains acceptable standards, Maintain team member production and accuracy records, labor hours and carryover reports for assigned area, Assures equipment in the assigned functional area is well maintained, Communicates with assigned team members as well as all levels of management to assure positive team member relationships and a proactive approach for solving team member problems.
Warehouse Lead/Supervisor
Ashley Furniture Industries
06.2022 - 12.2022
Checked to make sure that team members have loaded inventory correctly and are actively making sure to follow safety requirements
Trained employees on equipment operation and safety protocols.
Managed a team of warehouse personnel, delegating tasks effectively to optimize workflow.
Gave permission to team members to release trailers to leave for deliveries once inventory loaded
Supervised a team of 20-30 people per shift.
Oversaw daily operations and shipping and handling processes.
Managed day-to-day operations of warehouse, freight and parcel shipments, returns, and transfers.
Security Officer
The Ohio State University Wexner Medical Center
08.2018 - 04.2022
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Conducted regular patrols of key areas to spot and control security concerns.
Acted quickly during emergency situations to reduce opportunity for damage and injury.
Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
Served as first line of contact for the department
Provided a safe, secure environment for staff, visitors, and patients within the Medical Center Complex and contracted facilities
Reported Public Safety and security concerns
Operated security vehicles
Staffed fixed posts
Assisted community police and fire officials
Assisted in restraining combative patients
Performed escorting, lockout and jump-starting services
11B Infantryman
United States Army
01.2011 - 01.2021
Developed strong leadership skills by mentoring junior infantrymen on essential soldiering practices and techniques.
Achieved mission success through effective communication with team members and leadership during high-stress situations.
Assisted in the planning and execution of reconnaissance missions, gathering important intelligence for decision-making purposes.
Enhanced unit readiness by conducting regular equipment inspections and maintenance tasks.
Served as an effective team member in diverse operational environments, including urban warfare scenarios and adverse weather conditions.
Enhanced situational awareness by conducting thorough terrain analysis prior to engaging enemy forces.
Ensured compliance with all relevant regulations while handling sensitive information pertaining to military operations.
Served in the field, worked to defend our country against any threats on the ground
Captured, destroyed, and deterred enemy forces, assisted in reconnaissance, and helped mobilize troops and weaponry to support the mission as the ground combat force.
Security Officer
Nationwide Children's Hospital
03.2015 - 01.2018
Protected staff, patients, and visitors and ensured that all hospital property is secure
Patrolled the building and its grounds, monitored all activity in and out of the hospital, and endeavored to prevent vandalism, theft, fire, and disturbances within the facility
Frequently reported to my manager or other security personnel about what I observed on my rounds
Stayed on the lookout for all sorts of issues at the hospital, including maintenance issues, which could compromise people’s safety or the integrity of the building.
Education
High school diploma -
Reynoldsburg High School
Reynoldsburg, OH
06.2007
Skills
Warehouse Supervisory/Management Experience
Shipping & Receiving
Forklift Certified
Logistics
Shift Management
Military Experience
Warehouse Operations
Shipping coordination
Strong Organization
Advanced knowledge of Microsoft Office Suite
Warehouse Safety
Warehouse Management Systems
Military Service
United States Army, United States, Staff Sergeant, 01/01/11 - 01/10/21