Nathan Hutchinson
Scottsville,KY
Summary
Highly skilled Warehouse Manager with background in overseeing all aspects of warehouse operations, from inventory management to shipping logistics. Possess strong leadership skills and ability to optimize operational efficiency. Demonstrated success in implementing process improvements that enhance productivity and reduce costs. Known for fostering teamwork and maintaining high levels of employee morale. A Customer-focused professional with a background in customer service roles. Known for providing top-notch client support while maintaining high levels of customer satisfaction and loyalty. Strengths include exceptional communication, problem-solving skills, and ability to handle multiple tasks simultaneously. Proven track record of consistently improving operational processes to enhance the overall customer experience.
Overview
10
10
years of professional experience
Work History
Warehouse Manager
The Habegger Corporation
Bowling Green, KY
06.2019 - 08.2024
- Managed day-to-day operations, monitored inbound and outbound deliveries, and supervised workflow of employees in order to meet and maintain company standards.
- Monitored staff performance, identified areas for improvement, and provided training as needed.
- Assisted in recruiting, hiring, onboarding, and managing warehouse personnel.
- Organized regular cycle counts of physical inventory to ensure accuracy of system data.
- Led warehouse layout optimization projects, improving workflow and space utilization.
- Developed strategies to optimize workflow processes in all avenues of the warehouse in order to maximize productivity.
- Implemented and oversaw the driving schedule to ensure customer satisfaction and overall efficiency of all deliveries.
- Resolved customer complaints related to product quality, purchase orders, or delivery issues.
- Processed requests and supply orders and pulled materials to successfully prepare orders.
- Ensured that all orders were accurately fulfilled and in a timely manner.
- Provided support to other departments such as stocking shelves or organizing promotional displays.
- Generated warehouse shipping documents, packing lists and invoices.
- Managed the disposal of surplus, damaged, or obsolete inventory in accordance with company policies.
- Answered inbound calls and emails to facilitate customer service.
- Answered inquiries from prospective customers regarding features of products and services offered.
- Developed and maintained relationships with existing clients to ensure customer satisfaction.
- Consistently met company and department objectives within budget and time constraints.
- Operated forklifts.
- Delivered products to customers when needed.
Residential Electrician
Buck Electric
Bowling Green, KY
04.2018 - 06.2019
- Performed electrical installation and repair on residential buildings, including wiring, circuit breakers, outlets, switches, lighting fixtures, transformers and motors.
- Installed conduit systems for new construction projects and remodels for residential homes.
- Repaired or replaced faulty wiring components in accordance with local building codes and safety standards.
- Troubleshot complex electrical issues in residential buildings utilizing advanced diagnostic techniques.
- Maintained detailed records of materials used on each project site for billing purposes.
- Scheduled appointments for customers who need assistance with product installation or repair.
- Generated new customers and maintained existing to ensure high customer satisfaction.
Warehouse Manager
Wholesale Electric Supply Co.
Bowling Green, KY
11.2014 - 04.2018
- Coordinated and monitored the receipt, storage, and dispatch of goods within the warehouse.
- Ensured that all orders were accurately fulfilled in a timely manner.
- Utilized inventory management software to track stock levels and maintain accurate records.
- Assisted in safety meetings for warehouse personnel.
- Assisted warehouse personnel in packing orders when necessary.
- Delivered products to local customers when needed.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Answered incoming calls, providing frontline customer support or assistance with product and service transactions.
- Worked counter sales, assisting customers by generating invoices and purchase orders.
- Coordinated the shipping and tracking of products for large-scale jobs via LTL or direct order from the purchaser.
- Operated forklifts.
Education
High School Diploma -
Abeka Academy
Pensacola, FL05-2014
Skills
- Workflow Organization and Coordination
- Route Optimization
- Sales and Operations
- Inventory Management
- Operations Management
- Staff Management
- Team Building and Leadership
- Order Fulfillment
- Product Knowledge
- Time Management
- Customer Service
- Forklift Operations
- Driving and Transportation
Affiliations
- New-home construction
- Home remodel / home improvement
- Residential / commercial electrical
- HVAC
Accomplishments
- During the time of my last employment, I was a key contributer to the growth of the branch. Exceeded expectations and had several "Quota Buster" awards.
- I have always had motivation to go above and beyond and to assist with a willing attitude and by doing so I've continued to advance in my roles over the course of my career.
References
References available upon request.
Timeline
Warehouse Manager
The Habegger Corporation
06.2019 - 08.2024
Residential Electrician
Buck Electric
04.2018 - 06.2019
Warehouse Manager
Wholesale Electric Supply Co.
11.2014 - 04.2018
High School Diploma -
Abeka Academy
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