Summary
Overview
Work History
Education
Skills
Certification
Volunteer Experience
Qualifications Summary
Timeline
Generic

Nathan J. Bonassin

Spring,USA

Summary

Results-oriented Outside Sales Representative experienced in managing multiple projects while balancing customer needs and company demands. Delivered exceptional customer service, fostering loyalty and long-term relationships, and consistently exceeded sales targets. Built strong team environments through effective leadership and commitment to quality.

Overview

1
1
Certification
25
25
years of professional experience

Work History

Outside Sales Representative

HOLT TRUCK CENTERS
Houston, Texas
01.2021 - Current
  • Secured new business by customizing program offerings and tailoring product solutions to meet client needs.
  • Targeted new business with accounts not currently doing business with the organization.
  • Drove sales growth by implementing parts stocking recommendations and launching targeted programs.
  • Cultivated and strengthened relationships with existing accounts to enhance customer loyalty.

Blogger/Food Writer

Self Employed Writer
Houston, Texas
01.2011 - Current
  • Created engaging blog content on various topics to attract diverse audiences.
  • Researched trending subjects and industry developments to enhance article relevance.
  • Collaborated with fellow writers for guest posts and cross-promotional opportunities.

Ranch / Land Management

Oliver Ranch
Groesbeck, TX
01.2008 - Current

Warranty Supervisor

RUSH TRUCK CENTER
Houston NW, Texas
01.2020 - 12.2020
  • Streamlined warranty claims receivables by reconciling old unreconciled schedules.
  • Coordinated with OEMs to clarify claims status and secure payment after submission of all claims information.
  • Maintained aged receivables at under 10% by ensuring warranty schedules were current.

Branch Manager

RUSH BUS CENTER
Houston, Texas
01.2019 - 12.2020
  • Oversaw daily operations for grounds and buildings, resolved maintenance issues, established and maintained customer relationships, and deployed customer-focused strategies aligned with strategic objectives.
  • Improved customer service experience, engaged customers, took ownership of issues, and ensured timely resolution of problems.
  • Increase parts and service offerings to meet the needs of a continually growing customer base.
  • Developed relationships outside school bus industry to expand customer base and promote new product offerings.

Operations Manager

RUSH TRUCK CENTER
Houston NW, Texas
01.2017 - 12.2019
  • Oversaw daily operations for grounds and buildings, resolved maintenance issues, established and maintained customer relationships, and deployed customer-focused strategies aligned with strategic objectives and business goals.
  • Enhanced customer service experience, engaged customers through proactive problem ownership, and ensured resolution of issues.
  • Create and facilitate a nurturing environment where team members can excel through mentoring and encouragement with working knowledge of customer service and business administration software, databases, and tools.
  • Created and facilitated nurturing environment for team members to excel through mentoring and encouragement, leveraging knowledge of customer service and business administration tools.

Acting Mobile Service Manager

RUSH TRUCK CENTER
Houston, Texas
01.2017 - 12.2017
  • Directed and communicated with mobile technicians on daily and monthly assignments to ensure operational effectiveness.
  • Achieved notable improvements in customer service and operational efficiency for business mobile regions while supporting daily operations to deliver excellent results.
  • Led by example, motivated, and coached team members to meet goals consistently across customers, operations, and financials.

Warranty Supervisor

RUSH TRUCK CENTER
Houston, Texas
01.2010 - 12.2017
  • Oversaw implementation of new technologies at dealership, cultivated vendor relationships for software procurement, and served on Safety Committee to ensure regulatory compliance and address safety needs.
  • Achieved less than 10% aged receivables and developed training materials used across all organizational levels.
  • Supervised team of warranty personnel, maintaining a 3% variance for write-offs in Service and Collision Centers.

Mobile Service Coordinator

RUSH TRUCK CENTER
Houston, Texas
01.2009 - 12.2010
  • Restructured payment processes to ensure timely receipt within 48 hours for house accounts or before technician departure for cash customers.
  • Facilitated fleet expansion from seven to 12 trucks and reorganized call-out fees and labor rates to enhance profitability of mobile repairs.
  • Recruited and placed mobile techs nationally and globally to support oilfield operations, growing mobile team from seven to 12 within one year.

Blogger/Food Writer

Houston BBQ Examiner
Houston, TX
01.2009 - 12.2010

Warehouse Clerk

RUSH TRUCK CENTER
Houston, Texas
01.2009 - 12.2009
  • Managed parts deliveries and cycle counts, ensuring inventory accuracy and facilitating efficient shipments in and out of the warehouse.
  • Maintained accurate and organized records and reports, ensuring up-to-date knowledge of inventory and customer information.
  • Processed incoming shipments and organized inventory in designated warehouse areas.
  • Operated forklifts and pallet jacks for efficient material handling and transportation.
  • Maintained accurate records of stock levels and inventory movements using warehouse management systems.

Barista

Starbucks Coffee Company
Houston, TX
01.2002 - 12.2008

Founder/Musician

Everafter Music
Houston, TX
01.2005 - 12.2006

Education

Bachelor's Degree - English, Creative Writing, History

Texas Tech University
Lubbock, Texas

Biblical Studies -

Ravencrest Chalet
Estes Park, CO

Skills

  • New business acquisition
  • Account development
  • Sales forecasting
  • Client relationship management
  • Industry-specific knowledge
  • Customer service excellence
  • Effective communication

Certification

  • Inbound Marketing via Hubspot Academy, 04/30/27
  • Social Media Certified via Hubspot Academy, 03/31/22
  • Email Marketing via Hubspot Academy, 12/31/21
  • Frictionless Selling via Hubspot Academy, 11/30/25
  • Inbound Certified via Hubspot Academy, 03/31/27

Volunteer Experience

  • American Diabetes Association - Tour de Cure
  • UM Army

Qualifications Summary

  • Articulate and results-oriented leader with the ability to manage multiple projects simultaneously, build a solid team environment, and follow through with a commitment to excellence.
  • Operations Management: Administer and support day-to-day operations by communicating information on the phone and in person, coordinating special projects and events, answering questions, and accurately resolving problems requiring judgment, knowledge, and explanation of policies.
  • Sales & Marketing Campaigns: Extensive knowledge, understanding, and experience in prospecting, initial contact, needs identification, offer presentation, closing, repeat sales, and referrals with practical application of sales techniques and the facilitation of sales operations. Proven experience with developing, implementing, tracking, and optimizing digital marketing campaigns across all digital channels.
  • Project Management: Highly organized with a combination of technical, financial, and business expertise to guide project planning and implementation. Success in meeting and exceeding organizational goals within team-driven and self-guided roles.
  • Key Strengths: Valued by clients, internal, and external personnel for time management and organizational skills, integrity, punctuality, honesty, and consistently providing superior levels of customer-focused service. Technical and software proficiency skills with SAP, Office, various photo editors, and primarily free or stock programs for blog photo editing, Hootsuite, and HubSpot.

Timeline

Outside Sales Representative

HOLT TRUCK CENTERS
01.2021 - Current

Warranty Supervisor

RUSH TRUCK CENTER
01.2020 - 12.2020

Branch Manager

RUSH BUS CENTER
01.2019 - 12.2020

Operations Manager

RUSH TRUCK CENTER
01.2017 - 12.2019

Acting Mobile Service Manager

RUSH TRUCK CENTER
01.2017 - 12.2017

Blogger/Food Writer

Self Employed Writer
01.2011 - Current

Warranty Supervisor

RUSH TRUCK CENTER
01.2010 - 12.2017

Mobile Service Coordinator

RUSH TRUCK CENTER
01.2009 - 12.2010

Blogger/Food Writer

Houston BBQ Examiner
01.2009 - 12.2010

Warehouse Clerk

RUSH TRUCK CENTER
01.2009 - 12.2009

Ranch / Land Management

Oliver Ranch
01.2008 - Current

Founder/Musician

Everafter Music
01.2005 - 12.2006

Barista

Starbucks Coffee Company
01.2002 - 12.2008

Bachelor's Degree - English, Creative Writing, History

Texas Tech University

Biblical Studies -

Ravencrest Chalet
Nathan J. Bonassin