Summary
Overview
Work History
Education
Skills
Timeline
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Nathan Kelleher-Crew

Sacramento,CA

Summary

Dedicated and results-oriented professional with a proven track record in customer service, leveraging exceptional people skills, and time management expertise. Possesses a strong ability to build rapport and trust with clients, ensuring exceptional service and customer satisfaction. Skilled in managing multiple tasks and priorities efficiently, demonstrating a keen sense of organization and attention to detail. A team player with excellent communication skills and a customer-focused mindset, dedicated to delivering outstanding service experiences.

Overview

9
9
years of professional experience

Work History

Software Engineer

Meta
09.2021 - 03.2023
  • Empathetic approach to customer interactions, actively listening to customer feedback and concerns to provide personalized and effective solutions.
  • Strong problem-solving skills, with the ability to analyze issues, identify root causes, and develop innovative solutions.
  • Excellent verbal and written communication skills, honed through technical documentation, presentations, and team collaboration.

Software Engineering Assistant Instructor

Galvanize
05.2021 - 08.2021
  • Provided one-on-one guidance and mentorship to students, addressing individual learning needs and ensuring a supportive learning environment.
  • Effectively communicated complex technical concepts to students with varying levels of expertise, tailoring explanations to ensure comprehension.
  • Gave timely and constructive feedback on student assignments and projects, guiding them towards improvement and excellence.

Delivery Driver

Jimmy Johns
07.2014 - 03.2020
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed rush deliveries on tight timetables to satisfy customer needs.

Education

Bachelor of Arts - Mathematics

Macalester College
Saint Paul, MN
05.2014

Skills

  • Customer Service
  • Problem Solving
  • Critical Thinking
  • Software Development

Timeline

Software Engineer

Meta
09.2021 - 03.2023

Software Engineering Assistant Instructor

Galvanize
05.2021 - 08.2021

Delivery Driver

Jimmy Johns
07.2014 - 03.2020

Bachelor of Arts - Mathematics

Macalester College
Nathan Kelleher-Crew