Experienced technical project manager with a strong background in technical architecture, systems, and processes. Boasts nearly five years of project management expertise and over ten years of technical experience. Skilled in leading high-performing teams to maintain project vision, roadmap, and achieve business goals. Recognized for exceptional technical proficiency, leadership abilities, and a talent for consistently delivering outstanding results.
Overview
12
12
years of professional experience
Work History
Senior Technical Project Manager, Oracle Health OCI Migrations
Oracle Corporation
10.2023 - Current
Played a foundational role in establishing Oracle Health's Oracle Cloud Infrastructure (OCI) migrations team, defining project plans, team strategies, and organizational standards.
Spearheaded the successful build and go-live of the first Oracle Health OCI client in Saudi Arabia, navigating complex technical requirements to achieve project milestones.
Partner closely with technical architects, engineering teams, security teams, and business stakeholders to ensure alignment on project deliverables, timelines, and objectives.
Develop project plans and manage project scope to guide projects from planning to implementation and maintenance.
Communicate project plans and progress to key stakeholders and project contributors.
Acted as primary point of contact and support manager for 8 clients, including the largest commercial environment with over 20,000 concurrent users.
Lead a client flip project from a client hosted environment to a remote hosted environment in the Cerner data center alongside a Cerner Millennium Upgrade.
Managed client upgrade and technical currency projects for Windows Server, Red Hat and Oracle Enterprise Linux, Citrix Virtual Apps and Desktops, IBM WebSphere, Kofax Ascent Capture, OpenText ApplicationXtender, and other technologies.
Developed and managed client technical project roadmap and domain strategy.
Cultivated and maintained client relationships, and facilitate day-to-day operations and communications
Summarized complicated technical topics into simple formats for better understanding with nontechnical client contacts.
Technical Engagement Leader, Client Operations
Cerner Corporation (acquired by Oracle)
03.2020 - 04.2022
Acted as primary point of contact and support manager for 4 clients.
Served as technical liaison between Cerner and client to ensure all targets and requirements are completed on schedule and within scope.
Served as liaison between internal departments to drive issues to resolution.
Planned, managed, and supported client go-live events and client upgrades of Cerner Millennium.
Directed and supported a team of associates responsible for delivering the technical aspects of a client project.
Facilitated and lead weekly project status meetings with client stakeholders.
Senior System Engineer, Client Operations
Cerner Corporation (acquired by Oracle)
09.2017 - 03.2020
Lead organization wide community meetings for system engineers as a Subject Matter Expert for IBM WebSphere.
Helped drive, manage, and plan client adoption of major uplifts for Cerner’s EHR Platform which included extensive code deployments, tech stack upgrades, issue resolution, infrastructure refreshes and piloting new technologies, infrastructure and processes.
Lead migration efforts from Windows server 20012 R2 to Windows 2016 for over 100 servers.
Administered Red Hat and Oracle Enterprise Linux and Windows Server 2008/2012/2016/2019 environments as well as integrating third-party solutions including IBM Websphere, Citrix XenApp, SAP Business Objects and Kofax Document Imaging.
Performed ongoing performance tuning, hardware/OS upgrades, and resource optimization.
Mentored new system engineers in processes and functions of the role, as well as served as the technical lead for project and troubleshooting assistance.
System Engineer, Client Operations
Cerner Corporation (acquired by Oracle)
07.2013 - 09.2017
Lead migration efforts from Windows server 2008 R2 to Windows 2012 R2 for 60 servers.
Administered various technologies such as: Windows Server, Red Hat Enterprise Linux, Citrix Xenapp, IBM WebSphere, Kofax Ascent Capture.
Setup, deployed, and maintained Remote Hosted Cerner EHR environments.
Performed daily system operations tasks to verify system integrity and availability on over 50 servers.
Managed change and project activities, and communicate with impacted stakeholders.
Implemented monitoring for applications and servers, and respond to alarms in a timely manner, preventing client impact and performance degradation.
Network Communications Intern
Vidant Health
07.2012 - 06.2013
Configured and installed networking equipment for corporate use.
Assisted with maintenance and troubleshooting of networking equipment.
Assisted with managing firewalls and monitoring network performance.
Perform tasks using Cisco LAN Management Solution, Cisco Secure, and DNS.
Education
Bachelor of Science - Information And Computer Technology, Business Administration
East Carolina University
Greenville, NC
05.2013
Skills
Technical project planning
Oracle Cloud Infrastructure (OCI)
Jira
Stakeholder management
Microsoft Office Suite
Cross-function collaboration
Windows Server
Red Hat Enterprise Linux
Timeline
Senior Technical Project Manager, Oracle Health OCI Migrations