Dedicated team leader with a proven track record in supervising operations and training staff to excel in customer service. Skilled in streamlining workflows and managing stock levels to enhance overall efficiency and satisfaction.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Overnight Stocker
HEB Grocery Store
Hutto, TX
08.2024 - Current
Stocked shelves efficiently to maintain optimal product availability and enhance customer shopping experience.
Organized inventory effectively, ensuring accurate product placement and compliance with store standards.
Managed receiving processes, verifying shipment accuracy and minimizing discrepancies in stock levels.
Collaborated with team members to streamline restocking procedures, improving overall workflow efficiency.
Team Leader
Schlotzsky's Deli
Liberty Hill, TX
12.2022 - 05.2024
Supervised daily operations to ensure efficient workflow and high service quality.
Trained and mentored team members on customer service protocols and food safety standards.
Implemented inventory management processes to reduce waste and optimize stock levels.
Resolved customer complaints promptly, enhancing overall dining experience and satisfaction.
Dishwasher
Dahlia Cafe
Liberty Hill, TX
07.2021 - 09.2022
Operated dishwashing equipment to maintain cleanliness and sanitation standards.
Collaborated with kitchen staff to ensure timely availability of clean dishes and utensils.
Assisted in training new team members on proper dishwashing techniques and safety protocols.
Implemented efficient cleaning processes to enhance workflow and reduce turnaround time.
Clerk
QuikTrip
Liberty Hill, TX
02.2020 - 06.2021
Processed customer transactions efficiently at cash registers.
Maintained cleanliness and organization of store environment.
Assisted in inventory management, ensuring stock availability.
Provided exceptional customer service, addressing inquiries and concerns.
Education
High School Diploma -
Liberty Hill High School
Liberty Hill, TX
05-2023
Skills
Stocking shelves
Stock rotation
Relationship building
Team development
Pallet jack operation
Customer service
Active listening
Leadership skills
Certification
Food Protection Management Certification , ServSafe - Date of Expiration 11/28/2028