Nathan Meier
Chicago,IL
Summary
Customer service expert with 3+ years in dynamic settings, enhancing loyalty and satisfaction through strategic communication and collaboration. Demonstrated leadership in team and client interactions, driving service excellence through continuous learning.
Overview
4
4
years of professional experience
Work History
Team Member
Lickity Split Frozen Custard
05.2025 - 12.2025
- Communicate with team members about product quality, product shortages, and customer comments
- Greeted and interact with customers to answer product questions and take orders
- Ring customer purchases and perform cashier duties including cash and credit card transactions
- Make and serve frozen custard, pastries, malts, and blended drinks
- Stock shelves, racks, cases, bins, and tables with new or discounted merchandise
- Open and close for the store and complete end of shift drawer balance
Crew Member
Regal Cinemas
05.2023 - 09.2024
- Welcomed customers in a professional manner and answered customer questions about seating and theater amenities
- Took food and beverage orders and prepared concessions in a timely manner
- Performed usher duties to ensure proper seating and enjoyable patron experience
- Adhered to corporate procedures, policies, and systems including food quality standards, safety, and sanitation guidelines
- Increased sales through suggestive selling and promotion of new products
Barista
Teacupfuls
06.2022 - 04.2023
- Prepared teas, smoothies, frozen coffee drinks, espresso and other coffee drinks per customer requests
- Maintained clean and organized workspace areas and equipment
- Took inventory of customer stations and restocked paper and other self-serve products
Education
Associate in Arts Degree Program - Creative Writing
Harry S Truman College
Chicago, ILSkills
Customer service
Timeline
Team Member
Lickity Split Frozen Custard
05.2025 - 12.2025
Crew Member
Regal Cinemas
05.2023 - 09.2024
Barista
Teacupfuls
06.2022 - 04.2023
Associate in Arts Degree Program - Creative Writing
Harry S Truman College