Nathan Nguyen
Brookeville,MD
Summary
Detail-oriented professional with experience in customer service roles. Known for strong organization skills, attention to detail, and creating positive customer experiences. Reliable sales associate with experience handling customer inquiries, scheduling, and greeting clients. Committed to maintaining an organized, efficient, and customer-focused environment.
Overview
3
3
years of professional experience
Work History
Shoe Sales Associate
Foot Locket
Wheaton, MD
05.2025 - 08.2025
- Greet walk in customers to see if they're looking for anything in particular.
- Assisted customers in selecting appropriate footwear through active listening.
- Maintained organization by restocking merchandise and ensuring cleanliness.
- Ring up customers
- Educate customers on the product of the shoe like benefits and care instructions to enhance satisfaction.
Host
Grillmarx Steakhouse & Raw Bar
Olney, MD
03.2024 - 09.2024
- Greeted and seated guests to designated table with menu
- Answer the phone
- Managed reservation, seating arrangements, pick up orders, and wait time.
- Collaborated with servers to coordinate table assignments to provide good service
- Provided menu information and answered guest inquiries
- Help close up
Food Runner and Busser
Salt and Vine
Olney, MD
06.2023 - 01.2024
- Greet guests
- Delivered food and beverages to correct tables, ensuring that the customers are satisfied .
- Collaborated with kitchen staff to coordinate timely service during peak hours.
- Maintained cleanliness and organization of dining area to improve guest experience.
- After guests have left, Would take away any plates that was left and wipe down the table.
- Assisted servers if they needed help
Receptionist
Best Nail
Olney, MD
09.2022 - 05.2023
- Greeted and assisted clients, Making them feel Welcomed.
- Managed appointment scheduling, improving daily workflow for staff and customers.
- Maintained cleanliness and organization of reception area
- Walk clients to nail station
- Handled phone inquiries, providing timely information to clients about services offered.
- Help close up the shop and cleaning up coworkers nail station if needed
Education
Bachelor of Science - Public Health
Towson University
Baltimore, MD05-2028
Skills
- Telephone skills
- Time management
- Organization skills
- Scheduling
- Greeting and seating clients
- Office management
Timeline
Shoe Sales Associate
Foot Locket
05.2025 - 08.2025
Host
Grillmarx Steakhouse & Raw Bar
03.2024 - 09.2024
Food Runner and Busser
Salt and Vine
06.2023 - 01.2024
Receptionist
Best Nail
09.2022 - 05.2023
Bachelor of Science - Public Health
Towson University