Nathan Nimtz
Jackson
Summary
Mission-driven healthcare leader with 14 years of experience in Federally Qualified Health Centers, progressing from frontline patient access and community health roles into operational leadership. Brings a deep understanding of patients, teams, and systems with experience leading multidisciplinary programs, improving access to care, and implementing innovative care models. Passionate about advancing health equity and building sustainable solutions that strengthen healthcare delivery for underserved communities.
Overview
15
15
years of professional experience
Work History
Support Services Manager
Center for Family Health
07.2020 - Current
Responsibilities:
- Lead multidisciplinary Support Services operations, including Behavioral Health, CHWs, Nutrition, Interpreter Services, and Transportation.
- Oversee team development, program implementation, and operational improvement initiatives.
- Partner with clinical and executive leaders to advance organizational priorities.
Major Accomplishments
- Built and led a 20+ person multidisciplinary department.
- Implemented innovative care models including CenteringPregnancy, WIN-Jackson, Behavioral Health Integration, and CHW services.
- Expanded community partnerships, grant-funded programs, and food access initiatives.
- Improved operations through workflow redesign and strategic planning.
Community Health Worker
Center for Family Health
11.2018 - 07.2020
Responsibilities
- Provided patient navigation, care coordination, and resource support.
- Built trusting relationships through trauma-informed, patient-centered engagement.
- Connected patients with healthcare and community resources.
Major Accomplishments
- Received the 2021 Patient Advocate Award for commitment to patient support and advocacy.
- Developed expertise in community health, health equity, and patient engagement.
- Helped shape the growth of Community Health Worker services through frontline experience.
Appointment Specialist / Team Leader
Center for Family Health
10.2011 - 11.2018
Responsibilities
- Supported patient access through scheduling, care coordination, and service navigation.
- Served as a key connection between patients and care teams.
- Supported patient access through appointment scheduling, care coordination, and connection to clinical services.
Major Accomplishments
- Built foundational knowledge of FQHC operations and patient access.
- Promoted to Team Leader through demonstrated leadership and performance.
- Developed insight into access barriers that informed future healthcare leadership.
Lead Crisis Intervention Counselor (Volunteer)
The Trevor Project Inc
01.2015 - 12.2019
- Provided crisis intervention and suicide prevention support to LGBTQ+ youth experiencing mental health challenges.
- Served as Lead Counselor, supporting new counselor training, mentorship, and development.
- Became a SafeZone Training Facilitator, educating others on LGBTQ+ inclusion and affirming practices.
- Developed expertise in crisis management, de-escalation, and trauma-informed support.
Education
Master of Healthcare Administration -
Western Governors University
01-2024
Bachelor of Science - Psychology
University of Phoenix
01-2018
Skills
- FQHC & Community Health Operations
- Patient-Centered Healthcare Leadership
- Healthcare Access Improvement
- Social Drivers of Health Integration
- Care Coordination & Integrated Care Strategies
- Program Development & Implementation
- Value-Based Care Initiatives
- Strategic Planning & Execution
- Operational Improvement & Workflow Optimization
- Continuous Quality Improvement
- Change Management
- Community Partnership Development
- Grant Strategy & Program Sustainability
- Workforce Development & Team Leadership
- Trauma-Informed Leadership
Affiliations
- Treasurer & Board Member, Jackson Pride
- Scholarship Review Team Member, Paul Tejada Memorial Scholarship Endowment Fund
- Council Member, Local Transportation Advisory Council
- Member, Fetal Infant Mortality Review Team
- Member, Emergency Needs Coalition
- Member, Whole Child Collaborative
- Member, Continuum of Care
- Member, Jackson County Food Council
PROFESSIONAL DEVELOPMENT
- Mental Health First Aid
- Trauma-Informed Care Training
- SafeZone Training Facilitator
- Behavioral Health Integration Leadership
- Community Health Worker Program Development
Timeline
Support Services Manager
Center for Family Health
07.2020 - Current
Community Health Worker
Center for Family Health
11.2018 - 07.2020
Lead Crisis Intervention Counselor (Volunteer)
The Trevor Project Inc
01.2015 - 12.2019
Appointment Specialist / Team Leader
Center for Family Health
10.2011 - 11.2018
Bachelor of Science - Psychology
University of Phoenix
Master of Healthcare Administration -
Western Governors University