Tom Castello

• Manage daily operations of support services, ensuring efficient resource allocation and workflow coordination.
• Assist Administrative Services Director with various tasks (i.e. vehicle procurement and assignment, budget and implementation of technology to enhance operational efficiency, etc.,)
• Develop and implement training for staff (including NCIC FBI CJIS requirements), enhancing team performance and support service.
• Collaborate with and assist Police Department Administration and personnel in various support functions.
• Oversee open records requests and inventory management processes, optimizing supply levels to support departmental needs effectively.
• Conduct regular performance evaluations for team members, identifying areas for improvement and providing constructive feedback.

• Oversaw daily operations and ensured compliance with organizational policies and procedures.
• Managed staff performance, providing training and support to improve team efficiency.
• Developed and implemented process improvements to enhance public service.
• Coordinated scheduling and resource allocation to optimize workflow across support services.

Various Roles including:

Dispatcher

Teleserve

Evidence Tech

Reserve Police Officer

Quartermaster

Support Services Tech