Shift Lead
Nathan Noriega
Salad And Go
Chandler,AZ
3
years of professional experience
Experienced with team supervision, efficient service, and staff training. Uses strong leadership to maintain productivity and friendliness. Excellent at keeping a flow and staying organized during busy hours.
Work History
Shift Leader
3 Years 4 Months- Supervised daily operations to ensure efficient service and product quality.
- Trained and mentored staff on food safety protocols and customer service standards.
- Implemented workflow improvements to enhance speed and reduce errors during peak hours.
- Coordinated team schedules to optimize coverage during busy shifts while maintaining morale.
- Can handle and discuss work and person issues with or involving coworkers, in order to ensure a happy and coherent team.
- Resolved customer complaints promptly, enhancing overall satisfaction and loyalty.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Enhanced customer satisfaction through fast and courteous service, addressing concerns immediately.
- Managed inventory and ordered supplies to keep location well stocked and guests happy.
- Over 4 years of work experience
Education
High School Diploma
Skills
Proper and respectful communication with employees and guests.
Handling inventory
cash and accuracy/numbers.
Positive attitude
Flexible schedule
Great with customer service
Motivating staff and keeping a good list of goals to ensure a smooth shift
Love working with my hands
and love a fast paced work environment
Timeline
Shift Leader
Salad And Go
04.2023 - CurrentRead More
Marcos De Niza High Shool
High School Diploma
Read More