Dependable professional with strong background installing, maintaining, and repairing systems and components. Maintains equipment safety and performance with in-depth inspections and corrections. Dedicated to quality and always professional.
Overview
17
17
years of professional experience
2001
2001
years of post-secondary education
Work History
Field Service Technician
MH Equipment
Waterloo
09.2022 - 06.2025
Troubleshot electrical wiring issues on lift trucks.
Followed up with customers after completion of job to ensure satisfaction with services provided.
Diagnosed mechanical problems on forklifts using computerized diagnostic tools.
Performed preventative maintenance on all forklifts including changing oil, lubricating moving parts, checking tire pressure.
Provided technical advice to customers regarding repair options and costs.
Recorded maintenance activities in logbooks and reports.
Documented all repairs performed on each machine in accordance with company policies.
Replaced defective parts with new or reconditioned parts from stock inventory.
Repaired hydraulic systems, engines, transmissions, brakes and other components of the forklift.
Field Service Technician
Crown Lift Trucks
Des Moines
10.2017 - 06.2023
Diagnosed problems using advanced diagnostic tools such as multimeters, oscilloscopes.
Monitored system performance remotely through data analysis methods such as telemetry readings.
Adjusted functional parts of devices or control instruments according to specifications.
Disassembled defective machines for repair or replacement of parts.
Kept up-to-date knowledge of industry trends, regulations, safety standards.
Prepared detailed reports documenting service activities performed on each job site.
Performed preventative maintenance and repairs on a variety of equipment, including pumps, motors, valves, and other components.
Repaired and maintained production machinery in accordance with manufacturer specifications.
Performed troubleshooting on electronic circuits and systems.
Resolved customer complaints regarding product performance or malfunctioning equipment in a professional manner.
Wrote detailed service reports describing work completed, issues and recommendations.
Explained and recommended service options to customers and detailed costs.
Communicated with vendors, upper management, and peers.
Welder
Stronghold Manufacturing
Clarion
07.2011 - 12.2014
Communicated effectively with supervisors regarding progress updates on assigned tasks.
Utilized oxyacetylene torches for preheating metals prior to welding or bending them into desired shapes.
Cleaned joints before beginning any type of welding process by chipping off slag with a hammer or wire brush.
Constructed templates and jigs for fabrication according to blueprints.
Read blueprints, drawings related to projects in order to determine proper dimensions of components being fabricated, welded together.
Operated manual and semi-automatic welding equipment in vertical, horizontal and overhead positions.
Operated manual or semi-automatic flame-cutting equipment to cut metal for fabrication of products.
Set up welding machines based on the job at hand.
Field Service Technician
Nebraska Machinery
Des Moines
01.2008 - 07.2011
Troubleshot electrical wiring issues on lift trucks.
Tested repaired equipment to ensure proper operation before returning it to service.
Conducted regular inspections of forklifts to identify potential issues before they become major problems.
Followed up with customers after completion of job to ensure satisfaction with services provided.
Diagnosed mechanical problems on forklifts using computerized diagnostic tools.
Inspected, serviced and maintained forklift equipment as needed.
Performed preventative maintenance on all forklifts including changing oil, lubricating moving parts, checking tire pressure.