Results-driven Lead Technician with expertise in diagnostic testing, system maintenance, and safety compliance. Proven track record in team supervision and training, contributing to enhanced operational efficiency and reduced downtime.
• Prepare equipment to be delivered to accounts/customers
• Unload new equipment off semi trailer to be prepared for new and current customers
• Deliver prepared equipment to accounts
• Maintain cleanliness of tech van and shop
• Take over job of tech, shop tech and supervisor when any of them are not at work
• Use Salesforce to schedule cooler deliveries, fountain installs and technicians reactive appointment
• Led maintenance and troubleshooting of equipment to ensure optimal performance and minimal downtime.
• Supervised team members in daily operations, fostering collaboration and enhancing productivity.
• Trained new technicians on safety protocols and operational procedures to maintain compliance standards.
• Performed troubleshooting and diagnosis on malfunctioning equipment.