Nathan Omionga
Framingham,MA
Summary
Exceptional Operations Manager focused on successful team building, cost-cutting and operational improvements. Determined to cut costs without impacting quality of products and services. Reliable team player committed to building high-performing teams. Self-starting Operations Manager offering high-level experience in supervision of workover and completion operations. Adept at directing work of completion consultants and completion supervisors. Successful introducing lean manufacturing to increase productivity and cut costs of completion. Well organized, attentive to detail and vigilant in achieving safety and environmental impact reduction objectives.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Inventory Management Associate
Brigham-Gill Chrysler Jeep Dodge Ram
Natick, MA
03.2023 - Current
- Tracking and Organizing: Maintain precise and up-to-date records of all vehicles in stock, including details such as make, model, year, color, and VIN
- This ensures easy identification and location of each vehicle on the lot
- Lot Organization: Systematically arrange vehicles on the lot to optimize space and enhance visual appeal
- Ensure all vehicles are parked safely and in compliance with parking safety regulations
- Photography: Capture high-quality images of new arrivals for marketing and inventory purposes, showcasing each vehicle's best features
- Tagging and Documentation: Ensure all necessary tags and documentation are correctly displayed on each vehicle, including price tags, buyer guides, and other required information
Operations Manager
Michael Angel Transportation
Plymouth, MA
09.2020 - Current
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines
- Identified and resolved unauthorized, unsafe or ineffective practices
- Set, enforced and optimized internal policies to maintain responsiveness to demands
- Planned and resourced personnel and logistics for operations component exercises resulting in highly trained personnel ready to act quickly in critical roles
- Partnered with vendors and suppliers to effectively manage and budget
- Trained new employees on proper protocols and customer service standards
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits
- Trained and guided team members to maintain high productivity and performance metrics
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness
- Scheduled employees for shifts, taking into account customer traffic and employee strengths
- Scheduling
- Payroll
- Adp
Lead Driver
NEED/ Amazon
Dedham, MA
08.2020 - 08.2021
- Coordinated with drivers to organize timely pickup and delivery
- Developed and maintained long-term, positive relationships with assigned drivers to enhance morale and productivity
- Addressed driver communications and provided required data to drivers
- Implemented and supported company quality and safety improvement efforts
Delivery Driver
JST Transportation/ Amazon
Dedham, MA
12.2019 - 08.2020
- Completed on-time deliveries by choosing best and most efficient routes
- Operated vehicle safely in highly congested areas with no traffic violations
- Completed rush deliveries on tight timetables to satisfy customer needs
- Delivered packages to customer doorsteps and business offices
- Communicated customer complaints, requests and feedback to company management for swift resolution
- Contacted customers prior to delivery to confirm and coordinate delivery times
- Fostered positive working relationships with regular customers
- Loaded truck and properly secured items to prevent damage for deliveries
- Performed walk around on delivery vehicle before beginning shift to verify correct and safe operating order
- Kept detailed records of completed or in-progress deliveries using hand-held devices and camera images
- Verified daily deliveries against shipping instructions before delivering to customers
Food, Beverage Service and Cashier
Fresh City
Framingham, MA
05.2018 - 12.2019
- Served attractive, appetizing meals and deployed proven tasting techniques to confirm quality, taste and palatability prior to service
- Prepared different meats, seafood, poultry and vegetables in broilers, ovens, grills and fryers according to restaurant recipes and customer requests
- Assembled, stored and disposed of food using proper food handling, labeling and safety techniques
- Set up line stations with proper tools and products, quality-checked foods and maintained line equipment
Cook
SSP America/ Boston Logan Airport
Boston, MA
02.2017 - 05.2018
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity
- Changed and sanitized cutting boards, benches and surfaces between tasks to avoid cross-contamination
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot
Education
Associate's degree - Business Administration
MassBay Community College
Wellesley, MA02.2025
Certificate - Data Analysis
Google Coursera
Framingham, MA12.2023
Associate's degree - Economics
Franco-American University
Kinshasa09.2017
High School Diploma -
College Ndinga Mbote
Kinshasa06.2012
Framingham State University
Framingham, MASkills
- Originality and Creativity
- Operation Monitoring
- Employee Motivation
- Human Resources
- Team Leadership
- Payroll Administration and Oversight
- Onboarding and Timekeeping
- Customer Service Orientation
- Logistics
- Logistics Oversight
- Recruiting and Hiring
- Data analysis skills
- Operations management
- Communication skills
- Cash register
- Marketing
- Restaurant experience
- Kitchen experience
Certification
Data analysis, Present
Languages
- French, Fluent
- English, Fluent
Timeline
Inventory Management Associate
Brigham-Gill Chrysler Jeep Dodge Ram
03.2023 - Current
Operations Manager
Michael Angel Transportation
09.2020 - Current
Lead Driver
NEED/ Amazon
08.2020 - 08.2021
Delivery Driver
JST Transportation/ Amazon
12.2019 - 08.2020
Food, Beverage Service and Cashier
Fresh City
05.2018 - 12.2019
Cook
SSP America/ Boston Logan Airport
02.2017 - 05.2018
Associate's degree - Business Administration
MassBay Community College
Certificate - Data Analysis
Google Coursera
Associate's degree - Economics
Franco-American University
High School Diploma -
College Ndinga Mbote
Framingham State University