Results-driven IT project management specialist with expertise in solution deployment and stakeholder engagement. Proven track record of driving process improvements and enhancing operational efficiency.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Senior Consultant
KT Consulting
Washington
01.2026 - Current
Lead delivery of enterprise IT and process improvement initiatives supporting U.S. Coast Guard C5I and Base NCR, driving mission-critical enhancements across headquarters operations.
Managed 11 first-of-their-kind systems (apps, automation tools, workflow solutions), overseeing full lifecycle from requirements to deployment and user adoption, including the CGHQ Facilities Worksite Tracker and the Coast Guard Administrative Processing System (CAPS).
Reduced key processes by up to 93% (15–22x faster), saving users up to 300 hours annually per user.
Acted as primary liaison to senior stakeholders, facilitating requirements gathering, prioritization, and alignment with operational and strategic objectives.
Consultant
Arete Consulting LLC
Washington
06.2024 - 01.2026
Managed project execution across nine initiatives, driving development of innovative systems like the CGHQ rideshare matching system to enhance workforce coordination.
Identified operational gaps in IT modernization and process improvement for U.S. Coast Guard C5I and Base NCR, developing scalable solutions that enhanced operational effectiveness.
Gathered requirements from stakeholders, streamlined workflows, and implemented new tools and processes to improve project outcomes.
Transitioned from subcontractor to prime contractor, ensuring continuity of delivery while expanding leadership and client-facing responsibilities.
Founder
Potomac Lawncare LLC
Stafford
04.2021 - 01.2024
Founded and scaled a landscaping business to 30+ recurring and 40–50 seasonal clients, driving consistent revenue growth over three years and maintaining a 94% customer retention rate.
Managed business operations including financial planning, budgeting, tax compliance, and capital investment, achieving debt-free operational independence by year two.
Coordinated teams of contractors and part-time staff to deliver high-quality service on routine and complex landscaping projects.