Nathan Penna
Clarksville,TN
Summary
Knowledgeable college graduate talented at learning quickly and adding value to any team. Strong history of successful projects utilizing effective leadership, communication and teamwork skills to complete tasks. Solid academic achievement paired with demonstrated commitment and integrity.
Overview
4
4
years of professional experience
Work History
Customer Service Leader
Food Lion Grocery
Clarksville, TN
07.2020 - Current
- Provided guidance to team members on resolving customer complaints quickly and efficiently.
- Maintained positive relationships with customers by responding promptly to inquiries and requests for assistance.
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
- Supervised daily activities of the team while ensuring proper adherence to established protocols.
- Worked with senior leadership to address and resolve disciplinary issues and boost overall team success.
Education
Bachelor of Science - Political Science And History
Austin Peay State University
Clarksville, TN05-2024
Skills
- Positive interpersonal skills
- Verbal and written communication
- Effective debator
- Analytical skills
- Organizational abilities
- Progress monitoring
- Strong multitasker
Accomplishments
- Principles Award (Senior Year of High School)
Timeline
Customer Service Leader
Food Lion Grocery
07.2020 - Current
Bachelor of Science - Political Science And History
Austin Peay State University
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