Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Nathan Pereira

Nathan Pereira

Spring Hill,FL

Summary

Dynamic food service professional with a proven track record at Taco Bell, excelling in fast-paced environments. Skilled in culinary expertise and customer service, I enhanced customer satisfaction by reducing wait times and resolving complaints effectively. Committed to food safety and sanitation, I consistently upheld high standards while fostering teamwork and collaboration.

Overview

8
8
years of professional experience

Work History

Food Champion

Taco Bell
07.2017 - Current
  • Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
  • Managed time effectively during busy periods while still maintaining focus on delivering top-notch meals.
  • Demonstrated strong communication skills when working with fellow staff members, fostering a cohesive team atmosphere.
  • Prepared variety of foods according to customers' orders or supervisors' instructions by following approved procedures.
  • Greeted customers promptly and took orders to keep flow of traffic moving.
  • Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
  • Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
  • Performed food preparation responsibilities to meet franchise standards for quantities, speed, and packaging.
  • Reduced customer wait times by quickly operating customer window and sales register.
  • Resolved challenging customer complaints to full satisfaction by promoting brand loyalty and maximizing repeat business.
  • Developed positive relationships with suppliers that led to improved delivery timelines.
  • Contributed to menu development, incorporating seasonal ingredients for fresh options and variety.
  • Monitored supply usage closely, identifying opportunities for cost savings without sacrificing product quality or guest satisfaction.
  • Supported cross-functional tasks within the restaurant, including cashier duties or assisting in other positions as needed.
  • Reduced food waste with proper portion control and storage techniques.
  • Utilized strong attention to detail when plating dishes, ensuring consistency in presentation across each meal served.
  • Implemented best practices for ingredient handling, resulting in prolonged freshness and reduced spoilage costs.
  • Ensured consistent high-quality product, adhering to standardized recipes and presentation guidelines.
  • Expedited orders for increased customer satisfaction during peak service hours.
  • Maintained safety standards by regularly cleaning and sanitizing all equipment, utensils, and surfaces.
  • Streamlined order assembly process, reducing wait times for customers.
  • Improved customer satisfaction by ensuring timely and accurate food preparation.
  • Assisted in training new hires, promoting adherence to company policies and procedures.
  • Completed daily inventory checks to ensure sufficient stock levels for uninterrupted service.
  • Enhanced kitchen efficiency by organizing and maintaining a clean work area.
  • Collaborated with team members to maintain smooth workflow and provide exceptional dining experience.
  • Upheld strict health code compliance through diligent sanitation practices and personal hygiene measures.
  • Participated in regular team meetings to share ideas for continuous improvement of service quality and efficiency.
  • Performed shift change tasks each day to keep store neat and running smoothly.
  • Processed orders on POS system and accepted cash and charge payments.
  • Made change and returned correct cash and coin to patrons.
  • Collaborated with team members to quickly fill large orders and serve large parties.
  • Provided support to crew members, facilitating quick food preparation and delivery.
  • Trained newly hired employees on routine tasks and customer service.
  • Promptly resolved customer complaints, escalating major issues to supervisor.
  • Assisted with preparing salads and cold food items.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
  • Developed strong rapport with customers and created positive impression of business.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Managed efficient cash register operations.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Used in-store system to locate inventory and place special orders for customers.
  • Prioritized helping customers over completing other routine tasks in store.
  • Recommended complementary purchases to customers, increasing revenue.
  • Monitored customers for signs of security concerns and escalated issues to management.
  • Conducted product demonstrations to highlight features and redirect objections to positive aspects.
  • Wrapped, boxed and weighed bakery department products.

Education

History

Springstead High School
Spring Hill, FL
03.2015

Skills

  • Sanitation practices
  • Food presentation
  • Culinary expertise
  • Menu development
  • Recipe creation
  • Cost management
  • Ingredient sourcing
  • Sustainable practices
  • Food trend awareness
  • Food safety
  • Nutrition awareness
  • Allergen management
  • Customer service
  • Fast and efficient service worker
  • Cleaning and sanitation
  • Reliable and punctual
  • Organized multi-tasker
  • Money handling
  • Engaging personality
  • Organization and planning
  • Safe food handling
  • Meal preparation
  • Customer response
  • Point of sale (POS) system operation
  • Food safety compliance
  • Valid state driver's license
  • Personal hygiene maintenance
  • Inventory management
  • Late-night shift availability
  • Conflict resolution techniques
  • Accustomed to shift work
  • Basic math
  • POS systems
  • FLUENT IN LANGUAGE
  • Good with numbers and math
  • Restaurant operations
  • Order management
  • Upselling and cross selling
  • Point-of-sale system operation
  • Ingredient inspection
  • Restaurant management
  • Conversant in language
  • Skilled upseller
  • Proven leader
  • Excellent multi-tasker
  • Menu design
  • Point-of-sale system
  • Commercial deep fryer and slicer operation
  • Comfortable standing for long time periods
  • Dish preparation
  • Cutting and slicing techniques
  • POS operation
  • Inventory storage
  • Delivers exceptional customer service
  • Reliable team worker
  • Quality assurance and control
  • Hospitality and accommodation
  • Foodservice standards
  • Teamwork
  • Teamwork and collaboration
  • Friendly and helpful
  • Problem-solving
  • Honest and dependable
  • Time management
  • Reliable and responsible
  • Attention to detail
  • Customer assistance
  • Strong communication and interpersonal skills
  • Problem-solving abilities
  • Cleaning and sanitizing
  • Multitasking
  • Multitasking Abilities
  • Adaptable and flexible
  • Reliability
  • Excellent communication
  • Team cooperation
  • Organizational skills
  • Team collaboration
  • Team leadership
  • Creative thinking
  • Active listening
  • Effective communication
  • Adaptability and flexibility
  • Verbal and written communication
  • Positive customer engagement
  • Decision-making
  • Cash handling
  • Detail-oriented
  • Goal driven
  • Relationship building
  • Store operations
  • Excellent written and verbal communication
  • Flexible hours
  • Organization
  • Inventory and stocking
  • Team building
  • Store organization
  • Cash register operation
  • Store opening and closing

Languages

English
Full Professional

Timeline

Food Champion

Taco Bell
07.2017 - Current

History

Springstead High School
Nathan Pereira