Nathan Polinko
Avon Lake,OH
Summary
Reliable Service Associate and Maintenance Crew Member with prolific experience in customer support, quality assurance, and inventory management. Tech-savvy, skilled in maintaining clean and organized workspaces, creative literacy, and collaborating with teams for improved service. Brings strong communication and problem-solving skills to advance operational efficiency.
Overview
3
3
years of professional experience
Work History
Country Club Service Associate
The Lakes Golf & Country Club
04.2024 - Current
- Handled high-volume calls, addressing customer needs while maintaining professionalism.
- Managed customer issues and maximized satisfaction by creating solutions.
- Collaborated with staff to improve overall service quality.
- Assisted club members with a variety of requests, especially focused on food quality and service.
Maintenance Crew Member
Saint Joseph Academy
05.2023 - 01.2024
- Followed daily routine maintenance checklist.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Arranged indoor furniture and supplies to regularly clean and make note of supply.
- Kept track of maintenance supplies and created work orders for all needs.
- Followed safety precautions to avoid personal injury and provide safe work environment.
Pizza Shop Assistant
Jet's Pizza
05.2021 - 12.2023
- Maintained a clean and organized workspace, adhering to health code regulations for optimum food safety.
- Managed phone orders professionally, providing clear communication and accurate order details to kitchen staff.
- Collaborated with team members for smooth operations during busy hours, minimizing wait times for customers.
Education
Bachelor of Science - Finance
The Ohio State University
Columbus, OH05.2026
High School Diploma -
Saint Ignatius High School
Cleveland, OH05.2022
Skills
- Customer Support
- Quality Assurance
- Effective Communication
- Inventory Management Proficiency
- Computer Literacy
- Payment Processing
- Creative Writing
Timeline
Country Club Service Associate
The Lakes Golf & Country Club
04.2024 - Current
Maintenance Crew Member
Saint Joseph Academy
05.2023 - 01.2024
Pizza Shop Assistant
Jet's Pizza
05.2021 - 12.2023
Bachelor of Science - Finance
The Ohio State University
High School Diploma -
Saint Ignatius High School
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