Saul Herrera
La Mirada,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Shift Supervisor position. Ready to help team achieve company goals.
Overview
26
26
years of professional experience
Work History
Club Demonstration Service
CDS
03.2023 - Current
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Learned and maintained in-depth understanding of product and service information to offer knowledgeable and educated responses to diverse customer questions.
Delivery Driver
Bon Suisse
06.2017 - 06.2022
- Verified orders prior to completing deliveries to avoid customer complaints.
- Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
- Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
Customer Service Representative
AmeriPride Uniform Services
03.1998 - 02.2017
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Education
No Degree - Administration of Justice
Rio Rondo Junior College
Whittier, CAHigh School Diploma -
Mountain View High School
El Monte, CASkills
- Customer Support
- Member Relations
- Customer Standards Compliance
- Service Recommendations
- Service Quality
- Product Recommendations
- Efficient Service
- Customer Relationships
- Hygiene Standards
- Customer Satisfaction
- Sales and Upselling
English/Spanish
Fluent in English and in Spanish language
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Club Demonstration Service
CDS
03.2023 - Current
Delivery Driver
Bon Suisse
06.2017 - 06.2022
Customer Service Representative
AmeriPride Uniform Services
03.1998 - 02.2017
No Degree - Administration of Justice
Rio Rondo Junior College
High School Diploma -
Mountain View High School
Similar Profiles
Shannon TritschShannon Tritsch
Shift Supervisor at CDSShift Supervisor at CDS
Michael CurryMichael Curry
PRODUCTS DEMONSTATION REPERSENATIVE at CDSPRODUCTS DEMONSTATION REPERSENATIVE at CDS
Teresa BerkstresserTeresa Berkstresser
Senior Shift Supervisor at CDSSenior Shift Supervisor at CDS
Esther SongEsther Song
Sr Supervisor at CDSSr Supervisor at CDS
Jacob OrtizJacob Ortiz
Warehouse Associate at Ventec UsaWarehouse Associate at Ventec Usa