Nathan Ramos
Summary
Dedicated worker with expertise in customer service and mechanical repair. Proven ability to solve problems and communicate effectively, leading to enhanced service experiences and high customer satisfaction rates.
Overview
8
8
years of professional experience
Work History
Airport Security Officer
Allied Universal Security
Kahului, Hawaii
07.2025 - Current
- Monitored CCTV footage for suspicious activity, contributing to proactive security measures.
- Identified and reported suspicious behavior to supervisors, enhancing incident response.
- Conducted routine patrols to maintain airport security integrity and deter potential threats.
- Guarded restricted areas to prevent unauthorized entry.
Assistant Mechanic
Vip Golf Cart Service
Antioch, California
08.2021 - 05.2025
- Diagnosed and repaired various golf cart models and brands, ensuring optimal performance and customer satisfaction.
- Engaged with customers to clarify service requirements and address concerns, enhancing service experience.
- Recorded repair processes and maintenance history to maintain accurate service records and support future repairs.
Customer Service
CVS
Wailuku, Hawaii
08.2018 - 05.2019
- Improved customer service experience by delivering exceptional service.
- Managed diverse customer emotions to resolve tense situations effectively.
- Demonstrated a positive attitude while collaborating with coworkers.
Education
High School Diploma -
Kamehameha Schools Maui
Pukalani, HI05-2019
Skills
- Meticulous
- Customer service
- Effective communication
- Problem solving
- Adaptability
- Time management
- Mechanical knowledge
Timeline
Airport Security Officer
Allied Universal Security
07.2025 - Current
Assistant Mechanic
Vip Golf Cart Service
08.2021 - 05.2025
Customer Service
CVS
08.2018 - 05.2019
High School Diploma -
Kamehameha Schools Maui