Results-driven logistics and education professional with expertise in operations management and training. Experienced in enhancing customer service, managing inventory, and ensuring timely order fulfillment. Focused on optimizing workflows to improve service delivery and support team performance.
Work History
In Home Delivery
2 Months
Walmart | 06.2026 - Current
Ensured timely and accurate delivery of packages to diverse locations.
Operated delivery vehicle while adhering to safety regulations and company policies.
Managed route planning to optimize fuel efficiency and minimize delays.
Conducted routine vehicle inspections and maintenance checks for operational readiness.
Trained new drivers on delivery protocols and customer service standards.
Delivered packages to customer doorsteps and business offices.
Completed on-time deliveries by choosing best and most efficient routes.
Math Instructor
3 Years
Mathnasium Learning Center | 08.2023 - Current
Developed customized lesson plans to enhance student understanding and engagement.
Implemented assessment tools to track student progress and identify areas for improvement.
Mentored junior instructors to improve teaching methods and student outcomes.
Conducted regular parent workshops to discuss student development and learning strategies.
Analyzed student performance data to inform instructional adjustments and enhance learning effectiveness.
Collaborated with educational teams to refine instructional approaches based on best practices.
Implemented innovative resources such as videos, metaphors, and real-life scenarios to illustrate course concepts and engage students.
Online Grocery Pickup Associate
3 Years 7 Months
Walmart | 01.2023 - Current
Coordinated online grocery order fulfillment, ensuring accuracy and timeliness of customer pickups.
Streamlined the order retrieval process, enhancing overall operational efficiency within the department.
Managed inventory levels, verifying stock availability for efficient order processing.
Assisted customers with their inquiries, providing exceptional service and support during pickups.
Trained new associates on best practices for order handling and customer interaction protocols.
Collaborated with team members to optimize workflow and reduce wait times for customers at pickup locations.
Performed effectively in a self-directed work environment. managing day-to-day operations and decisions.
Food and Consumables Associate
1 Year
Walmart | 08.2024 - 08.2025
Managed inventory levels to ensure product availability and minimize stockouts.
Conducted regular quality checks to maintain high standards of consumable products.
Collaborated with team members to optimize shelving and product displays for increased visibility.
Trained new associates on proper handling and storage procedures for consumables.
Implemented streamlined processes for restocking shelves, improving efficiency in operations.
Assisted in planning promotional displays to enhance customer engagement and drive sales.
Helped maintain neat, clean, organized and safe store and arranged merchandise on store fixtures and displays.
Conducted thorough market research to stay ahead of industry trends and make strategic product recommendations.