Summary
Overview
Work History
Education
Skills
Hobbies
Timeline
Generic
Nathan Roscoe

Nathan Roscoe

Front Service Clerk
Valrico,FL

Summary

Experienced Front Desk professional offering superior hospitality service. Remarkably proficient in developing relationships with potential customers and building sales leads. Highly skilled in managing reservations, mitigating dissatisfaction and increasing guest loyalty through targeted service. Proficient in Sony Vegas Pro 18 and Photoshop CS6. Strong multitasking, communication and interpersonal skills. Unsurpassed mathematical skills and finesse handling front office operations.

Overview

5
5
years of professional experience
4
4
years of post-secondary education

Work History

Front Service Clerk

Publix
Lithia, FL
04.2022 - 12.2022
  • Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
  • Reported facility and room maintenance problems to appropriate personnel for immediate remediation.
  • Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
  • Collected room deposits, fees and payments.

Cashier

Zaxby's Chicken Fingers & Buffalo Wings
Valrico, FL
12.2017 - 04.2019
  • Answered questions about store policies and addressed customer concerns.
  • Helped customers complete purchases, locate items and join reward programs.
  • Processed customer refunds and exchanges according to established guidelines.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Mentored new team members on sales software system operation.

Education

Bachelor of Science - Finance

University of South Florida
Tampa
08.2020 - 05.2022

Associate of Science - Business Administration

Hillsborough Community College
Tampa, FL
08.2018 - 05.2020

Skills

Public speaking

undefined

Hobbies

I am a working Stand-Up Comedian in the Tampa Area. This skillset has allowed me to gain real-world experience interacting with a diverse set of people from all walks of life. Through this I have become more confident, personable, and articulate: These traits grant me the skillset necessary to dominate in any sales-related field.

Timeline

Front Service Clerk

Publix
04.2022 - 12.2022

Bachelor of Science - Finance

University of South Florida
08.2020 - 05.2022

Associate of Science - Business Administration

Hillsborough Community College
08.2018 - 05.2020

Cashier

Zaxby's Chicken Fingers & Buffalo Wings
12.2017 - 04.2019
Nathan RoscoeFront Service Clerk