Drumming
Nathan A. Sampson
IT Professional
Templeton,CA
Summary
Proficient Information Technology Specialist with 20 years industry experience. Thrives setting up and maintaining technology solutions, training users and supporting pivotal mission-critical systems and software. Well-versed knowledge of up-to-date business and IT best practices, including local, state, and federal government. Self-motivated approach to monitoring and resolving troublesome IT issues. Expert collaboration with information technology professionals, users, management and teams members to continuously improve IT solutions, tools and resources. Skilled with broad base of experience and knowledge in technical support, workstation, server, network operations and administration. Resolves problems quickly, delivering high levels of customer satisfaction.
Overview
20
20
years of professional experience
1
1
year of post-secondary education
1
1
Certification
Work History
Departmental Automation Specialist III
San Luis Obispo County Sheriff’s Office
San Luis Obispo, CA
06.2013 - Current
Managed and maintained entire 50 vehicle patrol fleet for San Luis Obispo Sheriff's Office in following capacities.
- In-Car Computers, In-Car Video recording solution - OS imaging, configuration, patching, updating. Ensuring audio/video are recorded, offloaded to sheriff's video repository/cloud platform over WiFi and LTE.
- California DOJ CJIS Compliance: Oversaw and ensured compliance of California DOJ security policies with In-Car computers in all sheriff's patrol vehicles accessing CLETS and NLETS. Administrated Netmotion Mobility server/client solution, providing FIPS compliant encrypted tunnel from patrol vehicle to county network resources.
- Traveled to sheriff substation locations throughout county and provided user support, software and hardware upgrades, network configuration and maintenance for substation office and patrol fleet.
- Restored end user confidence with sheriff's IT support by implementing proactive approach of engaging all staff with professional and caring helpdesk troubleshooting and tracking by email, phone, onsite problem resolution.
- Worked extensively with outside vendors for fiber installations, internet service handoffs, cabling, contracted 3rd party solutions integrations in all facets of sheriff's office, including county jail facilities.
Network Technician
Superior Court of California
Bakersfield, CA
09.2005 - 05.2013
- Support and maintain courts core network infrastructure, servers, applications, and Active Directory domain environment.
- Managed system-wide operating system and software deployments, resolve related software upgrade bottlenecks.
- Administrator and Tier 1 support for all court wide electronic recording software and hardware over LAN/WAN. (The recording to digital audio format of court proceedings in over 80 percent of all Kern County court rooms).
Education
Completed And Graduated - Network System Administrator Program
Santa Barbara Business College - Bakersfield
Bakersfield, CA 03.2000 - 12.2000
Completed Class Course - CCNAX Course Intro To Cisco Switching\Routing
Ascolta Training
2351 McGaw Ave.Irvine, CA 11.2011 - 11.2011
Course Completed - Passed A+ Certification Test - Computer Hardware&Software -A+ Certificaiton Prep
National Training Institute
Bakersfield, CA 08.1999 - 12.1999
Skills
Customer service/End-User support
Relationship development
Active Directory/Domain Environment
System deployment and upgrades/SCCM
LTE mobile secure data/device management
Understanding and configuraiton of LAN/WAN Networks
Budget and Cost Analysis
Project Management
Technical analysis and problem-solving
Additional Information
- LICENSES OR CERTIFICATIONS: , A+ Certified, License # E55DTT5018, Issuing Agency: CompTIA
Accomplishments
- Researched, tested, purchased, and install Cradlepoint mobile routers to entire San Luis Obispo County Sheriff's Office patrol fleet, Swat command post trailer and regional incident command post trailers.
- Designed and implemented secure LTE private APN networks with wireless carriers AT&T and Verizon for secure mobile WAN\LAN connections.
- Developed and oversaw the RFP process of selecting a vendor to replace the San Luis Obispo Sheriff's Office In-Car computer and recording solution for sheriff's patrol fleet, while simultaneously augmenting the In-Car recording solution to encompass body worn cameras.
- Implementation of Microsoft SCCM, allowing Sheriff's IT to image and deploy 400 workstations with updated and patched Windows 10 installations.
Certification
CompTIA A+ Technician
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Interests
Mountain Biking
Fitness
Camping
Timeline
Departmental Automation Specialist III
San Luis Obispo County Sheriff’s Office
06.2013 - Current
Completed Class Course - CCNAX Course Intro To Cisco Switching\Routing
Ascolta Training
11.2011 - 11.2011
Network Technician
Superior Court of California
09.2005 - 05.2013
Completed And Graduated - Network System Administrator Program
Santa Barbara Business College - Bakersfield
03.2000 - 12.2000
CompTIA A+ Technician
01-2000
Course Completed - Passed A+ Certification Test - Computer Hardware&Software -A+ Certificaiton Prep
National Training Institute
08.1999 - 12.1999