Nathan A. Sampson

Managed and maintained entire 50 vehicle patrol fleet for San Luis Obispo Sheriff's Office in following capacities.

• In-Car Computers, In-Car Video recording solution - OS imaging, configuration, patching, updating. Ensuring audio/video are recorded, offloaded to sheriff's video repository/cloud platform over WiFi and LTE.
• California DOJ CJIS Compliance: Oversaw and ensured compliance of California DOJ security policies with In-Car computers in all sheriff's patrol vehicles accessing CLETS and NLETS. Administrated Netmotion Mobility server/client solution, providing FIPS compliant encrypted tunnel from patrol vehicle to county network resources.
• Traveled to sheriff substation locations throughout county and provided user support, software and hardware upgrades, network configuration and maintenance for substation office and patrol fleet.
• Restored end user confidence with sheriff's IT support by implementing proactive approach of engaging all staff with professional and caring helpdesk troubleshooting and tracking by email, phone, onsite problem resolution.
• Worked extensively with outside vendors for fiber installations, internet service handoffs, cabling, contracted 3rd party solutions integrations in all facets of sheriff's office, including county jail facilities.

• Support and maintain courts core network infrastructure, servers, applications, and Active Directory domain environment.
• Managed system-wide operating system and software deployments, resolve related software upgrade bottlenecks.
• Administrator and Tier 1 support for all court wide electronic recording software and hardware over LAN/WAN. (The recording to digital audio format of court proceedings in over 80 percent of all Kern County court rooms).