Summary
Overview
Work History
Education
Skills
Timeline
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Nathan Sanchez

Lake Villa,IL

Summary

Highly motivated business support worker, with extensive customer service and sales experience. Outgoing sales and support record.

I am more than capable of adapting to change as my previous roles were always changing very frequently.

Overview

7
7
years of professional experience

Work History

Contingent Worker Operations and Business Support

TEKsystems (Abbott Contractor)
04.2022 - Current
  • Mobile Device Management - Responsible for documenting all of Abbotts returned company phones and processing them accordingly.
  • E-Discover - I would locate and forward devices that would be on a legal hold to the legal team.
  • Processing Accessory Orders - As one of our budget saving strategies, I took over accessory orders from our 3rd party company (Tangoe).
  • Approving / Denying Orders - As Admin Administrator I am responsible for examining orders placed on users behalf.
  • Service Now Ticketing - Managing tickets for users on behalf of the Mobility Group.

Customer Service Specialist

Antylia Scientific
08.2021 - 03.2022
  • Order Entry - Placing orders, order status requests and quoting on behalf of the customer.
  • SalesForce Ticketing system - Order placement and order assistance for customers.
  • Ring Central - Used to get in contact with customers.

Mobile Expert

T-Mobile
03.2019 - 07.2021
  • Sales - Always reaching over my 125% monthly goal for sales
  • Customer relations - Increased by providing expert level advice on mobile devices and rate planes.
  • Managing Sprint customers - After T-Mobile bought sprint all Mobile Experts client base doubled after this. Improving sales conversion rates

Sales Associate

Opaque Vape
03.2017 - 03.2019
  • Production of Product - I would assist in creating house made e-juice.
  • Cleaning and Stocking - Daily cleaning of showroom floor, and display cases.
  • Tender Transactions - Counting drawers and handling a cash register.

Education

High School Diploma -

Antioch Community High School
Antioch, IL
05.2017

Skills

  • Resource Management
  • Critical Thinking
  • Attention to Detail
  • Organizational Skills
  • Team Collaboration
  • Problem Solving

Timeline

Contingent Worker Operations and Business Support

TEKsystems (Abbott Contractor)
04.2022 - Current

Customer Service Specialist

Antylia Scientific
08.2021 - 03.2022

Mobile Expert

T-Mobile
03.2019 - 07.2021

Sales Associate

Opaque Vape
03.2017 - 03.2019

High School Diploma -

Antioch Community High School

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