Nathan Sedillo
Mesa,AZ
Summary
Relentless professional known for working hard to determine risk levels. A well-spoken Fraud Analyst promoting exemplary talents in reviewing accounts and identifying issues. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
14
14
years of professional experience
Work History
Fraud Specialist
PayPal
09.2020 - 06.2024
- Improved customer trust by promptly addressing and resolving reported instances of fraud.
- Conducted thorough investigations into suspected fraudulent activities, resulting in timely resolution of cases.
- Provided exceptional support to internal stakeholders during fraud investigations, ensuring all relevant information was readily available for swift and accurate decisionmaking.
- Reduced instances of fraud by implementing comprehensive detection and prevention strategies.
- Reviewed reports and individual transactions which appeared suspicious to uncover possible fraudulent activity.
Security Guard
Allied Universal Security
03.2019 - 09.2020
- Patrolled in a security vehicle and on foot patrol for an outdoor mall
- Store walkthrough and dtex buttons around property, and monitored security cameras
- Daily activity reports, incident reports, and gave access to fire riser rooms with roof access.
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded quickly to emergency situations to assess and deflect issues.
Security Guard
Urban Tactical
10.2018 - 03.2019
- Patrolled both residential and commercial properties on foot and in a security vehicle
- Hourly activity reports, also performed lock ups and unlocks of properties.
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded quickly to emergency situations to assess and deflect issues.
- Completed full building and grounds patrols to spot and investigate concerns.
Paraprofessional
Mesa Public Schools
09.2013 - 10.2017
- Crossguard before/after school as needed
- Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
- Paraprofessional IA for special needs department
- Playground aid / cafeteria / Janitor
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
Loan Funder
Bank of America
08.2010 - 11.2012
- Helped customers get all information for the MHA program
- Prepped files in Excel for loan closing and quality check
- Used Excel spreadsheets to track batches and log transactions.
- Enhanced team productivity through effective collaboration, sharing best practices, and supporting colleagues when needed.
- Assisted underwriters with the thorough review of complex financial documents to ensure compliance with lending guidelines.
Education
Computer Management / A+ Certification -
Arizona Institute Of Business And Technology
09.2000
Skills
- Paraprofessional
- Fraud prevention
- Regulatory knowledge
- Anti-Fraud Systems
- Investigation techniques
- Verbal and written communication
- Telephone and email etiquette
- Fraud Detection
- Case Management
- Data Analysis
- Dispute Resolution
- Call Management
Timeline
Fraud Specialist
PayPal
09.2020 - 06.2024
Security Guard
Allied Universal Security
03.2019 - 09.2020
Security Guard
Urban Tactical
10.2018 - 03.2019
Paraprofessional
Mesa Public Schools
09.2013 - 10.2017
Loan Funder
Bank of America
08.2010 - 11.2012
Computer Management / A+ Certification -
Arizona Institute Of Business And Technology
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