Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Nathan Smith

Charlotte,NC

Summary

My name is Nathan Smith, and I am sending in my resume to be considered for any open positions that fit with my experience. With my strong work ethic, team-oriented mindset, and diverse expertise, I am well-equipped to contribute in various kinds of professional settings. Good planning, efficient time management, and excellent communication are among my key strengths. Drawing on my experience in sales, food and beverage service, and other customer-facing roles, I have consistently demonstrated the ability to provide exceptional customer service and assistance. I'm proud of my ability to pick things up quickly, solve problems, and maintain a positive outlook. Additionally, I have First Aid and CPR/AED training, which helps me in positions that prioritize awareness and safety. I try to apply creativity, dependability, and efficiency to all aspects of my work, whether I'm working alone or alongside a team. As a member of your crew, I would love the chance to support your organization and grow my professional interests. I appreciate your time, and am so excited to hear how I can add to said crew.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Events Team Member

Fitch Creations, Inc.
04.2023 - Current
  • Supported successful events by maintaining clean and safe environments throughout their duration.
  • Collaborated with cross-functional teams to ensure cohesive event planning and execution.
  • Streamlined event setup processes, resulting in reduced time spent on preparation tasks.
  • Exceeded client expectations by consistently delivering high-quality events that met their specific needs and preferences.
  • Enhanced event experiences by coordinating and executing seamless logistics and setups.
  • Served food and beverages promptly with focused attention to customer needs.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.

Cashier, Cafe Barista

Fitch Creations, Inc.
05.2025 - 08.2025
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Controlled line and crowd with quick, efficient service.
  • Maintained regular and consistent attendance and punctuality.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Made and served brand-specific café beverages with focus on speed, quality and consistency.

Lifeguard

Aquatech Pool Management
05.2024 - 09.2024
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
  • Monitored safety of guests in and around swimming pool.
  • Provided friendly customer service to guests and addressed concerns.
  • Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
  • Attentively monitored swimmers to identify distress.
  • Responded to emergency situations in a timely, efficient manner.
  • Assisted swimmers in distress using appropriate rescue techniques based on individual needs and circumstances.
  • Observed weather and water conditions and alerted visitors to potential dangers, storms, and rip currents.

Lifeguard

YMCA
06.2025 - 09.2025

Lifeguard

Aquatic Management Group
05.2023 - 05.2023

Dishwasher

Capp's Pizzeria & Trattoria
03.2022 - 09.2022
  • Kept kitchen areas neat and clean by removing trash and organizing supplies.
  • Followed supervisor instructions to complete tasks on time.
  • Kept work area clean, dry, and free of debris to prevent incidents and accidents.
  • Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
  • Completed additional cleaning tasks within the kitchen area, contributing to an overall sanitary work environment.
  • Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
  • Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
  • Assisted with basic food preparation tasks as needed, helping expedite meal service for guests.
  • Utilized effective time management skills to balance dishwashing duties with any additional cleaning or food preparation tasks assigned.

Education

University of North Carolina At Charlotte
Charlotte, NC
06-2029

High School Diploma -

Seaforth High School
Pittsboro, NC
06-2025

Skills

  • Strong organization
  • Team player attitude
  • Effective time management
  • Customer service focus
  • Exceptional communication
  • Sales experience
  • Trained in First Aid and CPR/AED
  • Unique Creativity
  • Food and beverage handling background
  • Positive attitude
  • Effective Problem Solving
  • Fast Learner

Certification

  • First Aid/CPR Certified

Timeline

Lifeguard

YMCA
06.2025 - 09.2025

Cashier, Cafe Barista

Fitch Creations, Inc.
05.2025 - 08.2025

Lifeguard

Aquatech Pool Management
05.2024 - 09.2024

Lifeguard

Aquatic Management Group
05.2023 - 05.2023

Events Team Member

Fitch Creations, Inc.
04.2023 - Current

Dishwasher

Capp's Pizzeria & Trattoria
03.2022 - 09.2022

University of North Carolina At Charlotte

High School Diploma -

Seaforth High School

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