Nathan Stiles
Prospect,KY
Summary
Dynamic and results-oriented Pool/Staff Operator with a proven track record at Glen Oaks Country Club, adept in equipment operations and enhancing guest service. Excelled in maintaining pool safety and fostering a cohesive team environment. Skilled in multitasking and communication, significantly improved customer satisfaction through event coordination. Emphasized customer satisfaction along with ensuring all employees were able to excel in their job.
Overview
4
4
years of professional experience
Work History
Pool/Staff Operator
Glen Oaks Country Club
08.2020 - 08.2024
- Operated various types of machinery.
- Maintained a safe environment for employees and customers.
- Assisted in promoting an exciting environment for customers of all ages, but specifically emphasizing the young children who came to our pool.
- Worked outside in all weather conditions.
- Collaborated with all employees and managers in order to coordinate tasks and maintain a cohesive workplace.
- Completed daily tasks such as vacuuming the pool, blowing leaves off the pool area and cleaning our bar area to provide a clean place for customers to enjoy time with their family.
- 40-45 hour work weeks.
- Opened and closed pool 6 days a week.
- Collaborated with members of our club and asked them to share their ideas so we could maintain customer satisfaction
- Communicated with members via email who were interested in setting up specialized events such as birthday parties, graduations, holiday get-together, etc.
- When needed, I could work the front desk in the golf shop if we were busy or short staffed.
- Oversaw our lifeguard staff to ensure they were keeping up with chemical levels in the pool and abiding by health regulations.
Education
Bachelor of Science - Accounting
University of Kentucky
Lexington, KY05-2026
Skills
- Efficient multitasking
- Hand and power tools
- Communication skills
- Guest service
- Equipment operations
- Pool safety
- Maintenance monitoring
- Teamwork skills
- Incident reporting
Timeline
Pool/Staff Operator
Glen Oaks Country Club
08.2020 - 08.2024
Bachelor of Science - Accounting
University of Kentucky
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