NATHAN Suva
Glendal,Arizona
Summary
Proficient Head Mechanic bringing skills in customer service, instrument calibration and schedule management gained during thirty-year career in auto industry. Capable of reading and interpreting drawings and manuals, writing service orders and delegating assignments. Looking for fast-paced position with growing team.
Technical professional prepared for demanding repair and maintenance roles. Proven ability to identify and resolve mechanical issues, ensuring vehicle reliability and customer safety. Strong focus on teamwork and adaptability, consistently meeting evolving needs while utilizing advanced diagnostic tools and techniques.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Master Technician
Apache Sands Service Center
08.2023 - 10.2025
- Diagnosed and repaired complex vehicle issues using advanced diagnostic tools
- Led team in implementing efficient repair processes, reducing turnaround times
- Mentored junior technicians, enhancing skill levels and operational efficiency
- Developed training programs for new staff on equipment handling and safety protocols
- Conducted thorough inspections to ensure compliance with industry standards
- Collaborated with management to streamline workflow and improve service delivery
- Boosted overall shop productivity by mentoring junior technicians, sharing knowledge, tips, and tricks to improve their skillsets quickly.
- Supported business growth through building strong relationships with customers, addressing their concerns promptly and professionally.
- Collaborated effectively with service advisors to accurately document repair needs and provide detailed estimates for client approval.
Lead Technician
Christian Brothers
12.2021 - 08.2023
- Performed troubleshooting and diagnosis, repairs and all maintenance needed on all vehicles that came into the shop.
- Trained and mentored junior technicians, enhancing team performance and technical expertise.
- Implemented process improvements, reducing downtime and increasing overall productivity.
Lead Technician
Auto Safety House
09.2019 - 12.2021
- Led team in troubleshooting and resolving complex technical issues.
- Developed and implemented maintenance schedules to enhance equipment reliability.
- Oversaw training programs for new technicians, improving onboarding efficiency.
- Streamlined workflow processes, reducing downtime and increasing productivity.
- Managed approximately 30 incoming calls, emails and faxes per day from customers.
Auto Technician
Chapman Hyundai Scottsdale
05.2018 - 09.2019
- Communicated advanced mechanical information to non-mechanical people in easy-to-understand terms.
- Maintained accurate records of purchases, titles and sales to facilitate planning and sustain best practices.
- Trained and guided employees on correct methods for performing different repairs and maintenance services.
- Tracked mechanical and repair problems and discussed solutions with shop leadership.
- Troubleshot faults and devised successful solutions in a self-directed manner.
- Communicated with customers to explain estimates and provide expected delivery and repair timelines; addressed customer questions or concerns to enhance customer satisfaction.
- Performed maintenance inspections, tune-ups, oil changes and other key services.
- Performed customer work and warranty repairs in compliance with manufacturer standards.
- Performed troubleshooting and diagnostic procedures to locate the source of malfunctions.
- Managed approximately 30 incoming calls, emails and faxes per day from manufacture.
Automotive Technician
FIRESTONE
03.2008 - 04.2018
- Completed simple and advanced repairs according to specifications for systems such as brakes, exhaust and electrical.
- Assigned work to team members and inspected all work for quality and compliance.
- Performed maintenance inspections, tune-ups, oil changes and other key services.
- Trained and guided employees on correct methods for performing different repairs and maintenance services.
- Detected combustible gas and refrigerant leaks using special instruments.
- Communicated with customers to explain estimates and provide expected delivery and repair timelines; addressed customer questions or concerns to enhance customer satisfaction.
- Performed customer work and warranty repairs in compliance with manufacturer standards.
- Performed troubleshooting and diagnostic procedures to locate the source of malfunctions.
- Troubleshot faults and devised successful solutions in a self-directed manner.
- Tracked mechanical and repair problems and discussed solutions with shop leadership.
- Pursued frequent opportunities to further enhance maintenance and repair skills.
- Conducted routine maintenance services, ensuring optimal vehicle performance and safety standards.
Education
Associate of Science - Electrical Engineering
A.T.C.
San Bernardino, CA06.1992
Skills
- Engine overhauls
- Brake systems knowledge
- Coolant flushes
- Alignment experience
- Suspension systems understanding
- Electrical understanding
- Detecting refrigerant leaks
- Operating pneumatic tools
- Hazmat knowledge
- Engine repair
- Electrical circuits diagrams
- Drivability issues
- Diagnostic skills
- Tire mounting and balancing
- Calibrating instruments
- Soldering skills
- Troubleshooting skills
- Troubleshooting and diagnostics
- Diagnostic abilities
- Maintenance scheduling
- Hyundai Kia expert
- Writing work tickets
- Gasket replacements
- Bay maintenance
- Strong communication skills
- Adaptive problem solving
- Expert diagnostics
- Continuous improvement mindset
- Preventative maintenance planning
Certification
- HVAC Certification
- Ase certified
- Factory certified
Timeline
Master Technician
Apache Sands Service Center
08.2023 - 10.2025
Lead Technician
Christian Brothers
12.2021 - 08.2023
Lead Technician
Auto Safety House
09.2019 - 12.2021
Auto Technician
Chapman Hyundai Scottsdale
05.2018 - 09.2019
Automotive Technician
FIRESTONE
03.2008 - 04.2018
Associate of Science - Electrical Engineering
A.T.C.