Summary
Overview
Work History
Education
Skills
Timeline
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Nathan Talley

Senior Account Manger
Kent

Summary

Ambitious individual who is a dynamic and results-driven Senior Account Manager with a proven track record of driving a sixfold revenue increase for Fortune 500 clients through exemplary customer service. Adept at fostering strong, long-term relationships with senior executives and leveraging deep industry knowledge to deliver innovative logistics solutions. Experienced in supervising and mentoring assistants, leading complex negotiations, and coordinating cross-functional teams to ensure seamless service delivery. Known for proactive problem-solving, data-driven decision-making, and a commitment to exceeding client expectations in a fast-paced, competitive environment.

Overview

3
3
years of professional experience
4
4
years of post-secondary education

Work History

Senior Account Manager

AFC Logistics
03.2022 - Current
  • Achieved 6x Revenue Growth: Grew My Largest Account by 6x, from $70,000 to $450,000 in Revenue a month.
  • Total Revenue: Book of business generates $700,000 a month in revenue.
  • Load Count: Average between 350-400 shipments per month.
  • Team Leadership: Supervised and mentored an assistant, delegating tasks effectively to optimize team performance and streamline account management processes.
  • Fortune 500 Client Portfolio: Managed and expanded relationships exclusively with Fortune 500 clients.
  • RFP Knowledge: Completed RFPs, up to 1,000 lanes at a time to grow our customer business.
  • Issue Resolution: Acted as the primary point of contact for escalated issues, swiftly resolving concerns to maintain high client satisfaction and loyalty.

Account Manager

Trident Transport
06.2021 - 01.2022
  • Delivered engaging and polished presentations to highlight products and draw favorable competitor comparisons.
  • Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.
  • Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
  • Analyzed account details such as usage, sales data and client comments to enhance understanding of effectiveness and client needs.
  • Addressed problems with accounting, billing and service delivery to maintain and enhance client satisfaction.
  • Reinvented team interaction with prospective clients by developing innovative and creative sales pitch.
  • Cold Called at least 100 dials a day.


Real Estate Agent

Keller Williams
Aug 2018 - Current
  • Advertised client properties on websites, through social media and in real estate guides.
  • Wrote effective listings detailing property features, resulting in increased showings.
  • Acted as liaison between buyers and sellers to ensure positive experiences for both parties.
  • Negotiated, facilitated and managed real estate transactions.
  • Maintained inventories and records of sales collaterals and closings.
  • Coordinated appointments to show marketed properties.
  • Followed up with prospective buyers regarding incentives from builder and new developments in surrounding area.
  • Guided clients from beginning to end of home buying process in choosing right property.
  • Negotiated final sales prices with home sellers.
  • Sold 12 properties in 8 months.

Education

Business Management - Business Management

Kent State University
Kent, OH
08.2019 - 05.2021

Associate Business Management Technology - Business

Kent State University
Kent, OH
08.2017 - 08.2019

Licensed Real Estate Agent - undefined

Hondros College
Uniontown, OH
05.2018 - 08.2018

Skills

  • Innovative marketing strategist

  • Real estate law

  • Comparative market analysis

  • Consultant

  • Microsoft Office expert

  • Adobe Illustrator expert

  • Presenting

  • Flexible schedule

  • Strong organizational skills

  • Database management

  • Leasing and sales

  • Goals and performance

  • Trend forecasting

  • Revenue Generation

  • Contract Negotiation

  • Versatile with TMS and Portals

  • Leadership

Timeline

Senior Account Manager

AFC Logistics
03.2022 - Current

Account Manager

Trident Transport
06.2021 - 01.2022

Business Management - Business Management

Kent State University
08.2019 - 05.2021

Licensed Real Estate Agent - undefined

Hondros College
05.2018 - 08.2018

Associate Business Management Technology - Business

Kent State University
08.2017 - 08.2019

Real Estate Agent

Keller Williams
Aug 2018 - Current
Nathan TalleySenior Account Manger