Dynamic professional with a proven track record at Beta Theta Pi, excelling in project management and stakeholder engagement. Successfully developed operational workflows and enhanced chapter performance through effective communication and data organization.
Overview
1
1
years of professional experience
Work History
Chapter Development Coordinator
Beta Theta Pi
06.2025 - Current
Coordinated with undergraduate leaders, alumni advisors, and university stakeholders to ensure compliance with organizational standards.
Developed standardized operational workflows for chapter programs, enhancing consistency in deliverables.
Compiled monthly progress reports to track recruitment and performance against operational benchmarks.
Documented process updates and maintained formal records of program decisions.
Functioned as the primary liaison for workflow implementation and standards support.
Assisted with onboarding and training of new chapter officers, facilitating smoother transitions as programs expanded.
Ensured consistent implementation of policies across multiple sites.
House Operations Officer
Delta Chapter of Beta Theta Pi
11.2023 - 11.2024
Coordinated contractor and vendor services for timely and compliant project completion, enhancing service delivery.
Tracked project timelines and monitored expenses for facility improvements, contributing to budget adherence.
Implemented standardized maintenance procedures to improve efficiency and accountability.
Maintained master list of facility assets and maintenance schedules, ensuring up-to-date operational improvements.
Assisted in securing $8000+ in donations and equipment contributions to support facility upgrades.
Sales Associate
Mike’s Team Active Bikes
Battle Creek
05.2023 - 08.2024
Delivered technical product guidance tailored to customer needs and performance goals, enhancing customer satisfaction.
Resolved customer concerns in high-pressure situations while maintaining professionalism.
Managed cash handling and transaction processing with accuracy and accountability.
Completed vendor training sessions, enhancing product knowledge and technical skills to better assist customers.
Server
Schuler’s Restaurant & Pub
Marshall
05.2022 - 12.2022
Facilitated customer satisfaction through effective communication and timely problem resolution.
Uphold safety and service standards during peak operational periods to enhance customer experience.
Maintained safety and service standards during peak operational periods.