Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nathan Valdivia

Rancho Cucamonga,CA

Summary

Logical Operations Lead with natural gifts in performing quality controls and monitoring team productivity. Strong understanding of Microsoft Excel and Word and WMS. Committed to contributing toward the achievement of the company's operational and strategic objectives.

Overview

3
3
years of professional experience

Work History

Operations Lead

DHL Supply Chain
Ontario, CA
12.2023 - Current
  • Leading a team to ensure operational processes and procedures are followed efficiently and effectively.
  • Ensuring all staff members have the necessary resources, training and support to carry out their roles successfully.
  • Performing root cause analysis of any problems encountered in operations.
  • Developing and implementing effective strategies to optimize operational performance.
  • Analyzing data from operations logs to identify trends or patterns that could impact performance outcomes.
  • Creating reports on operational activities, performance metrics.
  • Oversaw implementation of procedures, goals and objectives within operations.
  • Evaluated and reported on department metrics to upper management.
  • Engaged employees to create safe, energetic work environment through feedback and recognition.
  • Identified areas of deficiency and performed root-cause analysis to solve problems.
  • Trained, mentored and motivated employees to maximize team productivity.
  • Evaluated needs of departments and delegated tasks to optimize overall production.

Outbound Clerk

DHL
Ontario, CA
03.2021 - 12.2023
  • Trained in all processes in Outbound including Locus pick, Locus pack, Locus induct, cart pick, sort, and manifest
  • Give the tasking team the plan for the following hour based on staff cap
  • Track SLA times needed to meet agreement with customer
  • Understand and utilize system screens to monitor and move workload through the system
  • Systematically check-in/check-out trailers from dock doors
  • Work closely with operations to identify and eliminate overages, shorts, and damages causing inventory issues
  • Manage the scheduling of the outbound shipping schedule by updating appropriate communication methods
  • Communicate directly with the carriers to ensure seamless physical and systematic transactions
  • Oversee exchange of parcel shipments from shipping dock to carrier’s truck
  • Resolve data transmission failures/errors with customer’s IT and procurement teams
  • Interface with IT contacts in the event of system related barriers
  • Ensure complete communication for the turn of shift
  • Inspected products for quality assurance prior to shipment.
  • Prepared documents such as bills of lading and air waybills for international shipments.
  • Utilized computer software to generate shipping labels, invoices, and packing lists.
  • Processed and shipped orders to customers in a timely manner.
  • Operated warehouse equipment such as scanning guns, conveyor belts.
  • Maintained accurate records of outbound shipments and inventory levels.
  • Verified accuracy of shipping information prior to sending packages.
  • Developed strategies to optimize efficiency in the outbound process.
  • Monitored the status of outbound shipments and communicated any delays or issues promptly.

Education

High School Diploma -

Colony High School
Ontario, CA
05-2021

Skills

  • Strong Team Building Skills
  • People Management Proficiency
  • Proficient with Microsoft Word and Excel
  • Proficient with Warehouse Management System (WMS)
  • Warehouse Operations
  • Strong Organization
  • Work Prioritization
  • Interpersonal Skills
  • Teamwork and Cooperation

Timeline

Operations Lead

DHL Supply Chain
12.2023 - Current

Outbound Clerk

DHL
03.2021 - 12.2023

High School Diploma -

Colony High School

Similar Profiles

CREATE PROFILE
Nathan Valdivia