Visionary IT leader with 25 years of experience designing, automating and implementing global enterprise-class infrastructures. A natural born mentor and problem-solver, skilled at fostering high-performing teams. Proven ability to develop and implement innovative strategies that drive efficiency, security, and scalability. Passionate about translating complex technical challenges into actionable solutions, empowering teams and organizations to thrive in a rapidly evolving digital landscape.
Overview
25
25
years of professional experience
3
3
Certification
Work History
Business Services Team Lead
Green Hills Communications
06.2022 - Current
Directed Business Services away from managing customers with Pen and Paper to highly adaptable ticketing system
Championed the removal of an archiac costly remote management tool and deployed leading-edge Remote Management Software solutions that allowed for 45% increase in profit margin
Aligned CISA and NIST network security standards to effectively meet the growing cyber security demands of public, government, and healthcare facilities
Oversaw implementation of 2FA methodologies for healthcare and government using Microsoft Federated Services and Duo Services
Mentored interns and young team members, fostering their professional growth and development.
Led Deployment of Office 365 Business solutions utilizing Microsoft 365 HIPAA security features for healthcare facilities
Sr. Systems Administrator
North Central Missouri College
10.2017 - 11.2021
Led the transformation of NCMC's IT infrastructure by overseeing the enterprise-wide implementation of Cisco Meraki Network, enhancing reliability and scalability.
Directed the upgrade from a standalone VMware environment to a Cisco HyperFlex/VMware Hyperconverged datacenter, ensuring seamless operations and future-proofing the institution’s IT backbone.
Championed the deployment of a Veeam Backup Solution on Cisco UCS, designing a Disaster Recovery Campus capable of rapid ransomware recovery, securing institutional data and continuity.
Oversaw the modernization of a multi-campus communications system through the upgrade project of Cisco Unified Communication ensuring a stable and up-to-date telephony infrastructure.
Mentored IT staff and fostered a culture of operational excellence by implementing Desktop Central to optimize security and performance, bringing a three-year patching deficit current.
Sr. Systems Engineer
Kansas City Southern Railway
03.2015 - 04.2017
Led the creation of a dedicated Software and Operating System Deployment team, fostering collaboration between management and technical staff to streamline IT operations.
Directed the redesign of Active Directory Implementation to establish a modular, security-driven workflow, enhancing efficiency and scalability.
Championed the stabilization and upgrade of the System Center Configuration Manager environment, resolving a six-year security patch deficit and fortifying organizational security standards.
Technical Director
Walmart Inc
01.2003 - 02.2015
Led the engagement with Microsoft as technical lead on a three-year project to implement a global infrastructure, automating user-centric Operating System Deployment methodologies that reduced IT complexities and cut costs by $13 million annually.
Directed the streamlining of OS image versioning using the Microsoft Deployment Toolkit, reducing over 100 OS images to just two and shifting the OS release lifecycle from yearly to quarterly.
Mentored and guided teams in resolving global Windows OS issues by leveraging Architectural Design knowledge and utilizing Windows Debugging tools and Memory Dumps, ensuring operational stability across multinational locations.
Championed Windows client PCI compliance as technical lead, authoring compliance documentation, leading assessment interviews with PCI auditors, and creating SLAs with multiple vendors to uphold security standards.
Empowered IT teams with standardized processes for application packaging, version control, driver management, and Out-Of-Box provisioning, ensuring efficient deployments across Walmart’s global infrastructure.
Education
Associate of Science - Computer And Information Sciences
Vatterott College - Berkeley
St Louis, MO
10.2002
Skills
Mentoring
Interpersonal Communication
Critical Thinking
Problem Solving
Team Building
Automation via C# and Scripting
Microsoft 365 & Entra
Windows Active Directory
Adaptability
Infrastructure
Certification
Network+
CompTIA Security+
CompTIA A+
Timeline
Business Services Team Lead
Green Hills Communications
06.2022 - Current
Sr. Systems Administrator
North Central Missouri College
10.2017 - 11.2021
Sr. Systems Engineer
Kansas City Southern Railway
03.2015 - 04.2017
Technical Director
Walmart Inc
01.2003 - 02.2015
Associate of Science - Computer And Information Sciences
<ul><li>Roles and Responsibilities</li><li>Hiring and team building</li><li>Managing team’s career progression and performance reviews</li><li>Managing Performance improvement plan and firing</li><li>Mentoring</li><li>Product roadmap planning and execution</li><li>Accountability of the entire delivery execution including the risk mitigation planning.</li><li>Stakeholder management</li><li>Adhering to Apple Privacy and Security Guidelines for platform</li><li>Design and implementation of new architectures and solutions to manage all online services for AdXchange in Apple Ads.</li><li>Design and implementation of new architectures and solutions deliver Budget experimentation in Apple Ads</li><li>Design and implementation of new architectures and solutions to manage data for Ad Platform.</li><li>Creating and maintaining all the data and analytics and revenue pipelines for Ad Platforms</li><li>Driving the solution for data ingestions and data processing across Ad platform</li><li>Defining the Strategy for data governance and data access</li><li>Collaboration with business to deliver relevant data and insight for our strategy and decisions.</li><li>Managing storage, processing, copy/synchronization etc. appropriate to scale</li><li>Enabling machine learning and algorithm groups by proving them right frameworks and data</li><li>Advancing team’s design methodology and quality programming practices and evangelize those techniques across Ad platform.</li><li>Deliveries</li><li>Setup 8+ member team to design and deliver Budget Allocation and Budget experimentation.</li><li>Leading Ad Delivery services team, responsible for delivering various capabilities like query understanding, targeting, fraud etc.</li><li>Delivered and Lead Design for observability for budget, and data platform in Ad platform.</li><li>Setup 11+ members high performing team to handle various business needs such as analytics and micro services for Display Advertising as well as Data Platform</li><li>Instrumental in driving Data Platform throughout the SDLC from inception, design, development, testing and deployment.</li><li>Instilled a strong team culture of high-quality delivery by constructive feedback, cross collaboration, focus and motivation.</li><li>Delivered Realtime and Batch Platform with various integrations</li><li>Delivered new DIP design for Data Platform</li><li>Delivered design of all the components of Data processing platform</li><li>Transitioned Display data work to India seamlessly and delivered many critical business impacting features and organizational security initiatives.</li><li>Closely worked with various stakeholders to understand the requirements which resulted into efficient remote work culture.</li><li>Seamless Display execution and set up best practices for 24X7 production on-call.</li><li>Tools and Technologies</li><li>AWS, S3, Kafka, Spark, Hadoop, EMR, Hive, Scoop, Flume, Cassandra, Airflow, Oozie, Gobblin, Schema Store, Icloud, Grafana, Kubernetes, Vertica, Alation, snowflake, druid, Iceberg, Java, Scala, IntelliJ, Oracle, MySql, Git, RIO, Spinnaker, Elastic cache, Grpc, Agile.</li></ul> at Apple - Adplatform<ul><li>Roles and Responsibilities</li><li>Hiring and team building</li><li>Managing team’s career progression and performance reviews</li><li>Managing Performance improvement plan and firing</li><li>Mentoring</li><li>Product roadmap planning and execution</li><li>Accountability of the entire delivery execution including the risk mitigation planning.</li><li>Stakeholder management</li><li>Adhering to Apple Privacy and Security Guidelines for platform</li><li>Design and implementation of new architectures and solutions to manage all online services for AdXchange in Apple Ads.</li><li>Design and implementation of new architectures and solutions deliver Budget experimentation in Apple Ads</li><li>Design and implementation of new architectures and solutions to manage data for Ad Platform.</li><li>Creating and maintaining all the data and analytics and revenue pipelines for Ad Platforms</li><li>Driving the solution for data ingestions and data processing across Ad platform</li><li>Defining the Strategy for data governance and data access</li><li>Collaboration with business to deliver relevant data and insight for our strategy and decisions.</li><li>Managing storage, processing, copy/synchronization etc. appropriate to scale</li><li>Enabling machine learning and algorithm groups by proving them right frameworks and data</li><li>Advancing team’s design methodology and quality programming practices and evangelize those techniques across Ad platform.</li><li>Deliveries</li><li>Setup 8+ member team to design and deliver Budget Allocation and Budget experimentation.</li><li>Leading Ad Delivery services team, responsible for delivering various capabilities like query understanding, targeting, fraud etc.</li><li>Delivered and Lead Design for observability for budget, and data platform in Ad platform.</li><li>Setup 11+ members high performing team to handle various business needs such as analytics and micro services for Display Advertising as well as Data Platform</li><li>Instrumental in driving Data Platform throughout the SDLC from inception, design, development, testing and deployment.</li><li>Instilled a strong team culture of high-quality delivery by constructive feedback, cross collaboration, focus and motivation.</li><li>Delivered Realtime and Batch Platform with various integrations</li><li>Delivered new DIP design for Data Platform</li><li>Delivered design of all the components of Data processing platform</li><li>Transitioned Display data work to India seamlessly and delivered many critical business impacting features and organizational security initiatives.</li><li>Closely worked with various stakeholders to understand the requirements which resulted into efficient remote work culture.</li><li>Seamless Display execution and set up best practices for 24X7 production on-call.</li><li>Tools and Technologies</li><li>AWS, S3, Kafka, Spark, Hadoop, EMR, Hive, Scoop, Flume, Cassandra, Airflow, Oozie, Gobblin, Schema Store, Icloud, Grafana, Kubernetes, Vertica, Alation, snowflake, druid, Iceberg, Java, Scala, IntelliJ, Oracle, MySql, Git, RIO, Spinnaker, Elastic cache, Grpc, Agile.</li></ul> at Apple - Adplatform