Nathan Van Staalduinen
Mount Prospect,IL
Summary
Dynamic and dedicated professional with a proven track record at Jimmy John's, excelling in customer service and route navigation. Known for fostering positive relationships with clients and ensuring food safety during deliveries. Adept at time management and effective communication, contributing to increased customer loyalty and satisfaction.
Overview
6
6
years of professional experience
Work History
Delivery Driver
Jimmy John's
Arlington Heights, IL
09.2020 - Current
- Ensured timely delivery of food orders to various customer locations, maintaining strict adherence to delivery schedules.
- Assisted with taking orders, food preparation, packing, and verification at the restaurant, ensuring that all items met the established quality standards.
- Communicated effectively with restaurant staff to verify order accuracy, quantity, and special customer requests before dispatch.
- Reviewed orders before and after delivery to verify completeness, correct charges and customer satisfaction.
- Fostered positive relationships with regular customers, contributing to increased loyalty and repeat business.
- Promoted positive customer service by delivering on time and fully resolving issues.
- Obtained receipts or signatures for delivered goods, collecting payment for services when required.
- Observed strict food safety and handling procedures during transport to maintain the quality and integrity of meals.
Children at Play (CAP) After School Care Assistant
Arlington Heights Park District
Arlington Heights, IL
10.2019 - 02.2020
- Supervised individual and group activities in the after-school program for school-age children.
- Monitored student behavior during recreational activities and provided appropriate feedback when necessary.
- Provided guidance and support to students in a safe, nurturing environment.
- Enforced safety rules while maintaining an enjoyable learning environment.
- Communicated with parents or guardians about daily activities, behaviors and upcoming events.
- Organized and implemented educational activities, such as games, arts and crafts projects, music lessons, sports competitions.
- Checked after-school environments and equipment for safety and appropriateness.
Education
High School Diploma -
John Hersey High School
Arlington Heights, IL05-2020
Skills
- Order verification
- Customer service
- Food safety
- Payment collection
- Time management
- Effective communication
- Safety and supervision
- Observing and monitoring behavior
- Interpersonal skills
Timeline
Delivery Driver
Jimmy John's
09.2020 - Current
Children at Play (CAP) After School Care Assistant
Arlington Heights Park District
10.2019 - 02.2020
High School Diploma -
John Hersey High School
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