Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nathan Viveiros

Warren,RI

Summary

Results-oriented retail executive with demonstrated record of accomplishment in streamlining operations, increasing profits and maximizing market penetration. Decisive leader promoting operational improvements, market expansion and positive corporate culture as keys to success.

Overview

18
18
years of professional experience

Work History

President

Zilgia, LLC.
08.2023 - Current
  • Delivered operational excellence by optimizing resources, processes, and overall cost structure.
  • Launched new products successfully into the market after meticulous research, planning, and marketing campaigns.
  • Cultivated strong relationships with external partners to foster collaboration and maximize resources.
  • Monitored financial performance and implemented measures to enforce compliance with budgetary standards.
  • Prepared annual budget forecasts and monitored performance to meet organizational objectives.
  • Represented organization at industry conferences and events.
  • Collaborated with legal, accounting and other professional teams to review and maintain compliance with regulations.
  • Shaped solutions and approaches by leveraging trends in customer marketplaces and industries.

Operations Manager

Franklin Rogers, Ltd.
03.2018 - 08.2023
  • Improved operational efficiency by streamlining processes and implementing cost-saving measures.
  • Reduced turnaround time for project completion through effective resource allocation and team management.
  • Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
  • Developed strong relationships with vendors, resulting in better pricing and improved service quality.
  • Implemented new inventory management system to optimize stock levels and reduce waste.
  • Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Led successful change initiatives, ensuring seamless transitions during organizational restructuring efforts.
  • Optimized supply chain operations through strategic vendor partnerships and efficient logistics planning.
  • Handled staff training initiatives aimed at upskilling the workforce to meet dynamic industry demands.
  • Facilitated smooth collaboration between departments through clear communication channels.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.

Men's Suit Specialist

Nordstrom
04.2015 - 03.2018
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Developed strong rapport with customers and created positive impression of business.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.

Direct Support Professional

Looking Upwards, Home Based Therapeutic Services
08.2005 - 08.2015
  • Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
  • Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
  • Maintained a safe and inclusive environment by addressing behavioral challenges with patience and understanding.
  • Collaborated with interdisciplinary teams to develop comprehensive support strategies for each client''s unique needs.
  • Facilitated social outings and community integration activities, promoting inclusion and positive experiences for clients.
  • Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.

Education

High School Diploma -

B M C Durfee High School
Fall River, MA
06.2002

Skills

  • Process Improvement
  • Profitability Optimization
  • Revenue Growth
  • Business Planning
  • Partnership Development
  • Media Relations
  • Brand Management
  • Google Analytics

Timeline

President

Zilgia, LLC.
08.2023 - Current

Operations Manager

Franklin Rogers, Ltd.
03.2018 - 08.2023

Men's Suit Specialist

Nordstrom
04.2015 - 03.2018

Direct Support Professional

Looking Upwards, Home Based Therapeutic Services
08.2005 - 08.2015

High School Diploma -

B M C Durfee High School

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Nathan Viveiros