Summary
Overview
Work History
Education
Skills
Timeline
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Nathan Wilkerson

San Jose,CA

Summary

I am a reliable cashier and service specialist, offering strong multitasking, problem-solving and communication skills, as well as strengths in promoting products and finalizing sales. Successful at upselling target items and giving customer positive experiences to drive loyalty and repeat business. Trained in healthy environments and flexible with changing business needs.

Overview

3
3
years of professional experience

Work History

Cashier Specialist

CVS Pharmacy
02.2022 - 08.2023
  • Operated cash register at a high level with great customer service and pitches about CVS's program Carepass.
  • I worked flexible schedule and extra shifts to meet business needs.
  • Worked closely with shift manager to solve problems and handle customer concerns about coupons and errors.
  • I build excellent patience while handling situations with customers.


Omni Fulfillment

Kohl's
05.2021 - 01.2022
  • I selected and filled orders from stock to fulfill customer requirements.
  • Followed specific procedures to get the customers products as best as I could.
  • Received and reviewed new orders, located requested merchandise, and promptly initiated processing.
  • I built good communication with my coworkers to get the jobs done efficiently and effectively.
  • I also spent a good portion of my time working at the Amazon station to retrieve orders that the consumers did not want.

Customer Service Specialist

Lucky's Supermarket
05.2020 - 03.2021
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Met the requirements for the customer's needs before and during shopping. For example, I kept the shopping carts ready, made sure everything was cleaned appropriately, and fulfilled the presentation and inventory of the products on the shelves.
  • While bagging I created friendly bonds with the customers at the register to improve their experience shopping at Lucky.
  • Achieved high satisfaction rating throughout my time with Lucky and my other two jobs.

Education

High School Diploma -

Gunderson High School
San Jose, CA
06.2023

Skills

  • Hygiene Standards
  • Money Handling
  • Workflow Coordination
  • Consultative Sales Approach
  • Cash Register Systems
  • Time Management Skills
  • Verbal and Written Communication
  • Customer Relations
  • Coaching and Mentoring

Timeline

Cashier Specialist

CVS Pharmacy
02.2022 - 08.2023

Omni Fulfillment

Kohl's
05.2021 - 01.2022

Customer Service Specialist

Lucky's Supermarket
05.2020 - 03.2021

High School Diploma -

Gunderson High School

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Nathan Wilkerson