NATHAN WYLIE
Greenville,SC
Summary
Results-driven professional with a strong foundation in insurance adjusting, featuring two years of hands-on experience, including a year-long apprenticeship and an additional year of independent work. Expertise in navigating the claims process while consistently meeting tight deadlines, complemented by proficiency in on-site adjusting tools and mobile software. Recognized for adaptability, trustworthiness, and quick learning ability, with a proven track record in conflict resolution and public engagement. Committed to building long-term relationships with independent adjusting firms to enhance skills and expertise.
Overview
20
20
years of professional experience
Work History
Insurance Adjusting
United Claims Service, Inc.
10.2024 - Current
- Exhibited proficiency in the use of computer software packages such as Xactimate Mobile and Microsoft Office.
- Proficient in reading Insurance policies to understand coverage that applies.
- Proficient at using tools such as moisture meters, pitch gauges, shingle gauges, thermal imaging, digital measuring tape.
- I have worked on their active roster. I have contacted, scheduled, inspected, and estimated over 400 claims including: wind, hail, water, lightening, and large loss over $100k.
Owner
Upstate Adjusting LLC
09.2023 - Current
- Exhibited proficiency in the use of computer software packages such as Xactimate Mobile and Microsoft Office.
- Proficient at using tools such as moisture meters, pitch gauges, shingle gauges, thermal imaging, digital measuring tape.
- Demonstrated excellent organizational abilities when managing multiple tasks in a busy environment.
- Assisted licensed adjuster in performing inspections on site as well as claims management training.
Assistant Store Manager
TJ Maxx
08.2015 - 11.2024
- Managed day-to-day operations including scheduling shifts, assigning tasks.
- Drove excellent customer service and managed all customer inquiries and complaints in a professional and timely manner.
- Spearheaded multiple projects from concept through completion while successfully managing budgets and timelines on each project.
- Managed and developed 60+ employees at a time, to deliver results, meet company deadlines, and follow company directives.
Insurance Adjusting Apprenticeship
Anchor Adjusting
08.2023 - 10.2024
- Trained for one year under 3 seasoned independent adjusters, with 25 years of combined experience gaining hands on experience in:
- Inspecting property damage claims to assess scope and extent of loss.
- Writing detailed repair estimates using industry standards and software.
Assistant Store Manager
TJ Maxx
08.2015 - 09.2018
- Resolved customer complaints efficiently while maintaining excellent customer service.
- Managed day-to-day operations including scheduling shifts, assigning tasks.
- Managed all customer inquiries and complaints in a professional and timely manner.
Team Lead
Target
12.2008 - 08.2015
- Mentored and coached team members to ensure successful performance.
- Addressed customer questions and recommended appropriate products and services to increase satisfaction.
- Managed scheduling of tasks within the team, demonstrating time management prowess and prioritization acumen.
Data Entry
Olin Hill Insurance
07.2005 - 07.2008
- Utilized problem-solving abilities to troubleshoot any discrepancies or issues with data entries.
- Identified areas where processes could be improved upon in order to increase efficiency within the department.
Skills
- Claims investigation
- Damage assessment
- Policy interpretation
- Decision-making
- Problem-solving
- Multitasking and organization
- Critical thinking
- Highly motivated
- Conflict resolution
- Trustworthy
Timeline
Insurance Adjusting
United Claims Service, Inc.
10.2024 - Current
Owner
Upstate Adjusting LLC
09.2023 - Current
Insurance Adjusting Apprenticeship
Anchor Adjusting
08.2023 - 10.2024
Assistant Store Manager
TJ Maxx
08.2015 - 11.2024
Assistant Store Manager
TJ Maxx
08.2015 - 09.2018
Team Lead
Target
12.2008 - 08.2015
Data Entry
Olin Hill Insurance
07.2005 - 07.2008
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