Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Nathan C. Vega

Commerce,CA

Summary

Seasoned Customer Associate with 4 years of experience dedicated to providing highest quality service and making customers feel welcome. Committed to exceeding sales expectations and furthering company goals. Timely and situationally aware employee dedicated to supporting productive work environments. Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.

Overview

4
4
years of professional experience

Work History

Customer Service Associate

NIKE
Commerce , CA
02.2019 - 04.2021
  • Work closely with supervisors, managing inventory, sales and returns.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Helped customers complete purchases, locate items and join reward programs.
  • Greeted customers and helped with product questions, selections and purchases..
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Handled 15 calls per day to address customer inquiries and concerns
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction

Office Assistant / Child Care Assistant

YMCA
City Of Los Angeles, CA
10.2016 - 12.2018
  • Provide information via telephone, email and walk-ins regarding programs available to community
  • Collected information for staff and entered into computer system.
  • Worked in team environment to maintain high levels of productivity.
  • Completed clerical tasks such as filing, copying and distributing mail.
  • Provided clerical support, addressing routine and special requirements
  • Completed clerical tasks such as filing, copying and distributing mail
  • Interacted with customers by phone, email or in-person to provide information

Education

Associate of Arts -

East Los Angeles College
Monterey Park, CA
12.2022

Some College (No Degree) -

California State University - Los Angeles
Los Angeles, CA

High School Diploma -

Bravo Medical Magnet High School
Los Angeles
05.2016

Skills

  • Patience
  • Safety oriented
  • Multi-tasker
  • Strong communication skills
  • Exceptional problem solver
  • Adaptable
  • Dependable

Languages

Spanish

Timeline

Customer Service Associate

NIKE
02.2019 - 04.2021

Office Assistant / Child Care Assistant

YMCA
10.2016 - 12.2018

Associate of Arts -

East Los Angeles College

Some College (No Degree) -

California State University - Los Angeles

High School Diploma -

Bravo Medical Magnet High School

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Nathan C. Vega