Nathaniel Johnson
Chicago,IL
Summary
Systems Administrator and Cybersecurity Professional with proven ability to deliver effective solutions in systems administration and networking. Strong foundation in cybersecurity supported by formal education and hands-on experience. Committed to collaborating with clients to create practical strategies and enhance operational procedures. Focused on achieving high levels of customer satisfaction through consistent service delivery.
Overview
5
5
years of professional experience
Work History
Systems Engineer
Dywidag
Bolingbrook, USA
09.2022 - 08.2023
- Managed system configurations and updates for network servers and workstations.
- Provided technical support for end-users to resolve hardware and software issues.
- Developed documentation for system procedures and user guides for staff training.
- Installed and configured operating systems, software applications, and system management tools.
Global Fraud Prevention Technology Analyst [internship]
Citi
Irving, USA
06.2021 - 08.2021
- Led alignment initiative between Global Fraud Prevention Technology Unit and Fraud Fusion Center to enhance collaboration.
- Researched, designed, and implemented proof-of-concept framework for GFPT Unit.
- Conducted stakeholder interviews within Fraud Fusion Center to identify key alignment opportunities with GFPT Unit.
- Defined project scope, requirements, and fundamentals necessary for pitching proposed POC.
Student Network Technician
Indiana State University
Terre Haute, USA
09.2019 - 08.2021
- At Indiana State University as a student network technician, my primary responsibilities were to provide solutions for networking issues campuswide for all students and faculty.
- Developed and implemented standard operating procedures to maintain reliable and consistent enterprise network health – using tools such as Cisco Prime, and Cisco Identity Service Engine (ISE).
IT Intern
Dywidag
Bolingbrook, Illinois
04.2018 - 09.2019
- Oversaw the research and development of several infrastructure long-term projects
- Provided technical support to users with a variety of questions related to computer systems, software and hardware.
- Monitored system performance to ensure optimal operation and security protocols are met.
Education
B.S. - Cybersecurity
Indiana State University
Terre Haute01.2022
A.A.S - Computer & Network Security
Joliet Junior College
Joliet01.2019
Skills
- Troubleshooting skills
- Project collaboration
- Infrastructure management
- Cybersecurity frameworks
- Hardware and software installation
- Network security
- Cloud computing
- Virtualization technologies
Note
A complete showcase of my professional experience can be found on my LinkedIn - References are available upon request
Timeline
Systems Engineer
Dywidag
09.2022 - 08.2023
Global Fraud Prevention Technology Analyst [internship]
Citi
06.2021 - 08.2021
Student Network Technician
Indiana State University
09.2019 - 08.2021
IT Intern
Dywidag
04.2018 - 09.2019
B.S. - Cybersecurity
Indiana State University
A.A.S - Computer & Network Security
Joliet Junior College