NATHANIEL ACKERMAN
Ramat Gan
Summary
Experienced natural leader, with a growth-oriented mindset. Skills in languages, science, technology, and a capable multitasker. Experience in customer facing roles and training in rapport building, medical interviewing. Pursuing a career in Medicine after relocation to Israel. Fluent in Spanish, English, and Hebrew.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Customer Support Supervisor
Connecteam
04.2024 - Current
Customer Service Representative
Connecteam
05.2023 - 04.2024
Order Management & Customer Satisfaction
LA TIENDA
10.2020 - 03.2021
- Responsible for collecting and organizing customer orders through different channels, coordination with the logistics team
Medical Volunteer
SEA MEDICAL
01.2018 - 01.2020
- Assisted in the organization and execution of 3 different medical missions, seeking to bring basic health services to vulnerable populations
- Participated in providing medical assistance for triage and executing logistic tasks
Education
Bachelor of Science - Biotechnology
Bar Ilan University
09-2025
M.D. - Medicine
Peruvian University Of Applied Sciences
01.2020
IB Diploma -
Leon Pinelo
01.2015
Skills
- Anamnesis (Medical Interviewing)
- Team Management
- Leadership Training
- Critical thinking
- Rapport Building
- Escalation handling
- Problem resolution
Certification
- Learn The Command Line (CodeCademy)
- Python 3 (CodeCademy)
- Data Science and Visualization (Ongoing, CodeCademy)
- Completed 6 Hebrew 'Ulpanim'
- Machon LeMadrichim Leadership Programme 2016
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Hebrew
Full Professional
Timeline
Customer Support Supervisor
Connecteam
04.2024 - Current
Customer Service Representative
Connecteam
05.2023 - 04.2024
Order Management & Customer Satisfaction
LA TIENDA
10.2020 - 03.2021
Medical Volunteer
SEA MEDICAL
01.2018 - 01.2020
IB Diploma -
Leon Pinelo
Bachelor of Science - Biotechnology
Bar Ilan University
M.D. - Medicine
Peruvian University Of Applied Sciences
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