Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Nathaniel Alvarado

Sugar Land,TX

Summary

Proven team player and adept customer service professional, I enhanced team efficiency and customer loyalty at Chick-fil-A by mastering tasks swiftly and resolving conflicts with empathy. Skilled in cash handling and problem-solving, I significantly contributed to creating positive customer experiences and improving service metrics, demonstrating adaptability and a results-driven approach.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Dream Team Member

Anchor Bend Church
10.2020 - Current
  • Learned all required tasks quickly to maximize performance.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong cooperative relationships with coworkers and managers.
  • Maintained productive, efficient approach to all tasks.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.

Team Member

Chick-fil-A
12.2023 - 07.2024
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Achieved high level of customer service with thorough product knowledge and attentive assistance.

Customer Service Representative

HEB Grocery Store
07.2023 - 12.2023
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Analyzed customer service metrics to identify trends and develop strategies for improvement.
  • Boosted team morale by consistently recognizing colleagues' contributions and achievements.
  • Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.

Education

Clements High School
Sugar Land, TX

Skills

  • Customer Service
  • Positive Attitude
  • Teamwork and Collaboration
  • Problem-Solving
  • Adaptability
  • Following Instructions

Certification

  • Food Handling, Chick-Fil-A - December 2023-Current Date

Timeline

Team Member

Chick-fil-A
12.2023 - 07.2024

Customer Service Representative

HEB Grocery Store
07.2023 - 12.2023

Dream Team Member

Anchor Bend Church
10.2020 - Current

Clements High School

Similar Profiles

CREATE PROFILE
Nathaniel Alvarado