Nathaniel Barrientos
San Benito,Texas
Summary
Knowledgeable and dedicated customer service professional with extensive experience in the customer service industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
3
3
years of professional experience
Work History
Warehouse Lead
ITC Service Group For Google Fiber
01.2023 - 10.2023
- Trained employees on equipment operation and safety protocols.
- Loaded, unloaded, and sorted cargo as part of accurate and efficient weekly shipments.
- Oversaw daily operations and shipping and handling processes.
- Managed day-to-day operations of warehouse, freight and parcel shipments, returns, and transfers.
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
- Assisted in budget preparation, tracking expenses, and identifying cost-saving opportunities within the warehouse operations.
Floor Supervisor
GAMA (Greater Austin Merchant Association)
09.2021 - 12.2022
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Supervised shipping and receiving, distribution and workplace safety.
- Supervised warehouse operations by managing employees during shifts.
- Used warehouse management software to reconcile daily inventory.
- Supported production workers in meeting goals without compromising safety and compliance.
Fitness General Manager
T3 The GYM
10.2020 - 09.2021
- Developed and implemented strategies to increase sales and profitability.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Increased client retention by developing personalized fitness programs tailored to individual needs and goals.
- Managed a team of personal trainers, ensuring high-quality instruction and customer satisfaction.
- Boosted membership sales by implementing targeted marketing strategies and hosting open house events.
Education
No Degree - Certified Medical Assistant
Vista College
Killeen10.2015
High School Diploma -
Copperas Cove High School
Copperas Cove, TX06.2010
Skills
- Workforce Management
- Business Administration
- Expense Tracking
- Operations Management
- Time Management
- Verbal and Written Communication
- Customer Relationship Management (CRM)
- Organizational Skills
- Problem Solving
- Data Analysis
Timeline
Warehouse Lead
ITC Service Group For Google Fiber
01.2023 - 10.2023
Floor Supervisor
GAMA (Greater Austin Merchant Association)
09.2021 - 12.2022
Fitness General Manager
T3 The GYM
10.2020 - 09.2021
No Degree - Certified Medical Assistant
Vista College
High School Diploma -
Copperas Cove High School
Similar Profiles
Nick MitchellNick Mitchell
Operations Manager of Broadband Services at ITC Service Group Inc.Operations Manager of Broadband Services at ITC Service Group Inc.
Christopher SuarezChristopher Suarez
Field Technician at ITC Service Group Inc.Field Technician at ITC Service Group Inc.
Juan ToscanoJuan Toscano
Direct Sales Representative at Google FiberDirect Sales Representative at Google Fiber