Nathaniel Beniam
Dallas,TX
Summary
Highly motivated and determined individual looking for opportunities to grow and learn in the world of Cyber Security. Currently pursuing an entry-level job opportunity in the Cyber realm of Information Technology, looking to make my mark and start an excellent career
Overview
9
9
years of professional experience
Work History
Transporter
UTSW Medical Center
06.2024 - Current
- Warmly greeted patients and visitors and made each feel welcome.
- Maintained confidentiality of patient data and condition to safeguard health information.
- Collaborated with CNAs, nurses, and physicians to maintain stability during transport and facilitate event-free transport.
- Transported patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs, and stretchers.
Driver
Uber
02.2018 - Current
- Maximized passenger satisfaction by maintaining vehicles in safe and clean operating condition
- Used advanced driving techniques to better improve time management and safety
- Followed safety rules to keep clean driving record with no accidents or incidents
- Presented clean and sanitized vehicle to customers for utmost satisfaction
- Achieved consistently high customer scores due to exceptional service.
Diet Clerk
UTSW Medical Center
01.2023 - 06.2024
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Adhered to company policies and scripts to consistently achieve call-time and quality standards.
- Escalated complicated customer account issues to supervisors and help desk workers.
Electronics' Associate
Best Buy
02.2017 - 03.2018
- Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication
- Addressed inquiries, resolved customer issues and managed customer relations
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints
- Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
Food Runner
HCA
05.2015 - 01.2017
- Double-checked meals placed in window against customer tickets for accuracy
- Observed tables to tend to guest needs and identify customer service opportunities
- Built and maintained relationships with regular customers by learning and remembering preferences
- Orchestrated smooth and seamless workflow between kitchen and tables in fast-paced restaurant, resulting in quick delivery of proper orders with full customer satisfaction.
Education
Associate of Science - Cyber Security
Dallas College
Dallas, TX06.2024
Skills
- Calm Under Pressure
- Punctual and Reliable
- Friendly and Outgoing
- Problem-Solving
- Verbal and Written Communication
- Computer Skills
Timeline
Transporter
UTSW Medical Center
06.2024 - Current
Diet Clerk
UTSW Medical Center
01.2023 - 06.2024
Driver
Uber
02.2018 - Current
Electronics' Associate
Best Buy
02.2017 - 03.2018
Food Runner
HCA
05.2015 - 01.2017
Associate of Science - Cyber Security
Dallas College
Similar Profiles
Tiffany NorrisTiffany Norris
Senior Coordinator, Psychiatry/Psychology at UTSW Medical CenterSenior Coordinator, Psychiatry/Psychology at UTSW Medical Center
Lori SilversLori Silvers
Patient Financial Advocate at UTSW Medical CenterPatient Financial Advocate at UTSW Medical Center
Estefany Segura GarciaEstefany Segura Garcia
Ophthalmology Assistant at UTSW Medical CenterOphthalmology Assistant at UTSW Medical Center