Friendly and approachable professional with a background in food service. Known for exceptional attention to cleanliness and ability to create a welcoming environment, aiming to leverage skills to enhance customer loyalty and satisfaction.
Overview
4
4
years of professional experience
Work History
Barista/Food Handler/Cashier
Lewis Tea & Co.
07.2025 - Current
Prepared and served a variety of tea beverages to meet customer preferences.
Maintained cleanliness and organization of tea bar area to ensure a welcoming environment.
Assisted customers with product selections, enhancing their overall experience through knowledgeable service.
Operated brewing equipment efficiently, following safety protocols to ensure quality standards.
Monitored inventory levels and restocked supplies as needed to prevent shortages during busy shifts.
Engaged in ongoing training on tea varieties and brewing techniques to expand product knowledge and skills.
Contributed to positive customer feedback by creating personalized beverage recommendations based on individual tastes.
Used POS system to accurately enter orders and process payments.
Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
Elevated customer loyalty by using strong communication abilities to resolve customer problems.
Food Handler/Cashier
SMOOSH Cookies
06.2022 - 01.2023
Prepared and packaged cookies according to quality standards and food safety regulations.
Maintained cleanliness of workstations and adhered to sanitation protocols throughout shifts.
Operated kitchen equipment including ovens, mixers, and scales while following safety guidelines.
Monitored product freshness and rotated stock to minimize waste and maintain quality control.
Consistently maintained a positive attitude and strong work ethic, contributing to a high-performing team environment.
Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Ensured high-quality customer experiences by promptly addressing any concerns or complaints regarding food preparation or presentation.